This is the best invention ever!
I love being able to check on my puppy when I'm not home and playing laser with her. I would recommend this product to any pet lover. They also have the best customer service I have ever seen. Really a great product and great people behind it.
Peace of mind when you’re not at home
Petcube is amazing! Just Purrrrfect. What a peace of mind when you're not at home and can still see your furbabies. Even if you have a sick cat. Love Petcube! Paws up!
Petcube makes me feel so connected
LOVE THIS! When I am at work I can check in on "my boys" to see how they are doing and play with them via the laser. It's so comforting to know that I can see them and they can hear me when I'm at the office. If you're like me, you worry when you have to leave your treasured pet home alone and Petcube makes me feel so connected to them even when I'm not with them. I would highly recommend it!
How are Petcube Play and Petcube Camera different?
Petcube Play is the next-gen version of our original best selling Petcube Camera. Both come with 2-way audio, an interactive laser you control from your phone, and autoplay mode. Petcube Play’s camera has been upgraded from 780p to 1080p, and include night vision. It’s also 58% smaller than its predecessor and comes with easy Bluetooth setup.
Is the laser pointer safe for pets and humans?
Yes, the built-in 5mW 3R safe laser is certified and safe for humans and pets. You're in control of the laser pointer. When playing with your pet, wherever you place your finger on the app screen is where the laser pointer will land. It's only activated when you play with your pet and choose the laser pointer option, or if you schedule play. We recommend you avoid pointing the laser directly into your pet's eyes.
What are the benefits of the interactive laser pointer?
The laser pointer provides a level of interactivity that engages your pets, so they don’t get bored when they’re alone. It’s great for providing stimulus for your pets, and engages them in playtime and exercise. You can talk to and praise your pets while playing with them remotely.
Should I be concerned about the frequency of laser play?
Each animal has a unique personality, disposition and temperament and will respond differently to stimulus such as laser pointers. The laser pointer is designed to be a fun interactive toy, which you can use in conjunction to talking to your pets while engaging them in laser play. You can talk to and praise your pets while playing with them remotely. You understand your pet’s temperament best. As with any stimulus or activity, we recommend moderation and observing your pet’s individual response.
How is Petcube Bites different from Petcube Play?
Petcube Bites and Petcube Play both products come with 1080p HD streaming video, 24/7 video capture, night vision, and 3x digital zoom. Where they differ is in the core engagement interactions. Petcube Bites dispenses treats on-demand and via a schedule. Petcube Play is designed for play interaction with a built-in laser toy.
What kind of treats work with Petcube Bites?
Any treat under 1 cm and up to 1 inch in size should work with your Petcube Bites. The hopper holds up 3 pounds or up to 100 treats.
How does the Amazon Dash Replenishment work?
Amazon Dash Replenishment uses your Amazon account to enable Petcube Bites to automatically reorder treats when you’re running low. Users may register their device by simply connecting the device to their home Wi-Fi network and signing up for Amazon Dash Replenishment using their Amazon account within the Petcube Bites app.
How does Petcube Bites dispense treats?
To fling a treat, tap the treat icon on the app. Feeling generous? Choose the option to dispense treats when triggered by motion or sound detection.
How can I access and control my Petcube Camera?
You do everything with the free Petcube app, compatible with iOS and Android smartphones. The app is easy to use.
Can I view live streaming video through the app?
Yes, because the Petcube Camera is designed for real-time interaction with your pets, the video is live streaming HD 720p through the app on your smartphone.
Can I use the Petcube app even if I don’t own a Petcube Camera?
Yes, the Petcube app can be used as a stand-alone experience or to remotely control your Petcube Camera. Through the app, you can interact and play laser games with real pets. If you don’t own a Camera, you can visit the play tab and play with designated Public Petcube Cameras. The App feed is like Instagram for pets. Members capture and share their favorite pics, and you can like/comment.
What are the main features of the Petcube Camera?
The Petcube Camera features a 138° wide angle lens, streaming HD 720p video, built-in 5mW 3R safe laser (certified & safe), 2-way audio stream via built-in microphone, and a speaker so you can listen and talk to your pets.
Is the Petcube Camera a standalone device?
Yes it is a standalone device.
Does it require an Internet connection?
Yes, you must be connected to the Internet via Wi-Fi (2.4 GHz).
Is Petcube Camera for indoor use only?
The Petcube Camera is designed for indoor use, not for outdoor.
Does Petcube Camera rotate, pan or tilt?
Petcube has a 138° wide angle camera lens, covering a large area. It is designed as a stationary unit, and does not mechanically rotate, pan or tilt.
Is the Petcube Camera easy to set up?
It’s easy to set up your Petcube Camera. Download the free Petcube app, follow the Quick Start guide / on-screen instructions in your app. You should also receive a Welcome email to get you started.
What’s the best place to place my Petcube Camera?
The Petcube Camera can be placed anywhere in your home. It has a non-slip bottom surface and standard tripod mount. We recommend setting up your Petcube in a central area where your pets spend a lot of time.
Do you charge a monthly fee?
There are no monthly fees in the Petcube Camera.
What is your refund/return policy?
We offer a 30-day hassle-free return policy if you purchase a Petcube Camera through our store at Petcube.com.
How many Petcube Cameras do I need?
It’s entirely up to you and a matter of personal preference. Depending on the size of your home or living area, you can have multiple Cameras in your home. You can access multiple cameras from your account.
Can I use this in place of my existing home Wi-Fi camera?
The Petcube Camera has many of the same features of a home Wi-Fi camera. Ours is designed specifically for the pet owner in mind. It’s entirely up to you, as you can use Petcube Camera as a standalone home camera or as a complement to what you already have.
Can I share my Petcube Camera with family and friends?
Through the Petcube app, you can share your camera with family and friends. You are always in complete control of your camera access and level of permissions you choose to grant to those close to you. In the app, visit the Share Camera Settings and select a suitable sharing option. Those granted access to your Petcube Camera will need to download the Petcube app to interact with the camera and your pets.