ARBITRATION NOTICE: EXCEPT IF YOU OPT-OUT AND EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND PETCUBE WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
We reserve the right to modify or terminate the Service or your access to the Service for any reason, without notice, at any time, and without liability to you. If we terminate your access to the Service or you deactivate your account, your photos, comments, likes, friendships, and all other data will no longer be accessible through your account (e.g., users will not be able to navigate to your username and view your photos), but those materials and data may persist and appear within the Service (e.g., if your Content has been reshared by others).
We reserve the right to refuse access to the Service to anyone for any reason at any time.
We reserve the right to force forfeiture of any username for any reason.
You are solely responsible for your interaction with other users of the Service, whether online or offline. You agree that Petcube is not responsible or liable for the conduct of any user. Petcube reserves the right, but has no obligation, to monitor or become involved in disputes between you and other users. Exercise common sense and your best judgment when interacting with others, including when you submit or post Content or any personal or other information.
There may be links from the Service, or from communications you receive from the Service, to third-party web sites or features. There may also be links to third-party web sites or features in images or comments within the Service. The Service also includes third-party content that we do not control, maintain or endorse. Functionality on the Service may also permit interactions between the Service and a third-party web site or feature, including applications that connect the Service or your profile on the Service with a third-party web site or feature. For example, the Service may include a feature that enables you to share Content from the Service or your Content with a third party, which may be publicly posted on that third party's service or application. Using this functionality typically requires you to login to your account on the third-party service and you do so at your own risk. Petcube does not control any of these third-party web services or any of their content. You expressly acknowledge and agree that Petcube is in no way responsible or liable for any such third-party services or features. YOUR CORRESPONDENCE AND BUSINESS DEALINGS WITH THIRD PARTIES FOUND THROUGH THE SERVICE ARE SOLELY BETWEEN YOU AND THE THIRD PARTY. You may choose, at your sole and absolute discretion and risk, to use applications that connect the Service or your profile on the Service with a third-party service (each, an "Application") and such Application may interact with, connect to or gather and/or pull information from and to your Service profile. By using such Applications, you acknowledge and agree to the following: (i) if you use an Application to share information, you are consenting to information about your profile on the Service being shared; (ii) your use of an Application may cause personally identifying information to be publicly disclosed and/or associated with you, even if Petcube has not itself provided such information; and (iii) your use of an Application is at your own option and risk, and you will hold the Petcube Parties (defined below) harmless for activity related to the Application.
You agree that you are responsible for all data charges you incur through use of the Service.
We prohibit crawling, scraping, caching or otherwise accessing any content on the Service via automated means, including but not limited to, user profiles and photos (except as may be the result of standard search engine protocols or technologies used by a search engine with Petcube's express consent).
Some of the Service is supported by advertising revenue and may display advertisements and promotions, and you hereby agree that Petcube may place such advertising and promotions on the Service or on, about, or in conjunction with your Content. The manner, mode and extent of such advertising and promotions are subject to change without specific notice to you.
You acknowledge that we may not always identify paid services, sponsored content, or commercial communications as such.
The Service contains content owned or licensed by Petcube ("Petcube Content"). Petcube Content is protected by copyright, trademark, patent, trade secret and other laws, and, as between you and Petcube, Petcube owns and retains all rights in the Petcube Content and the Service. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Petcube Content and you will not reproduce, modify, adapt, prepare derivative works based on, perform, display, publish, distribute, transmit, broadcast, sell, license or otherwise exploit the Petcube Content.
Although it is Petcube's intention for the Service to be available as much as possible, there will be occasions when the Service may be interrupted, including, without limitation, for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and/or equipment. Also, Petcube reserves the right to remove any Content from the Service for any reason, without prior notice. Content removed from the Service may continue to be stored by Petcube, including, without limitation, in order to comply with certain legal obligations, but may not be retrievable without a valid court order. Consequently, Petcube encourages you to maintain your own backup of your Content. In other words, Petcube is not a backup service and you agree that you will not rely on the Service for the purposes of Content backup or storage. Petcube will not be liable to you for any modification, suspension, or discontinuation of the Services, or the loss of any Content. You also acknowledge that the Internet may be subject to breaches of security and that the submission of Content or other information may not be secure.
It is Petcube's policy not to accept or consider content, information, ideas, suggestions or other materials other than those we have specifically requested and to which certain specific terms, conditions and requirements may apply. This is to avoid any misunderstandings if your ideas are similar to those we have developed or are developing independently. Accordingly, Petcube does not accept unsolicited materials or ideas, and takes no responsibility for any materials or ideas so transmitted. If, despite our policy, you choose to send us content, information, ideas, suggestions, or other materials, you further agree that Petcube is free to use any such content, information, ideas, suggestions or other materials, for any purposes whatsoever, including, without limitation, developing and marketing products and services, without any liability or payment of any kind to you.
Reporting Copyright and Other IP Violations
We respect other people's rights, and expect you to do the same.
If you repeatedly infringe other people's intellectual property rights, we will disable your account when appropriate.
THE SERVICE, INCLUDING, WITHOUT LIMITATION, PETCUBE CONTENT, IS PROVIDED ON AN "AS IS", "AS AVAILABLE" AND "WITH ALL FAULTS" BASIS. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, NEITHER PETCUBE NOR ITS PARENT COMPANY NOR ANY OF THEIR EMPLOYEES, MANAGERS, OFFICERS OR AGENTS (COLLECTIVELY, THE "PETCUBE PARTIES") MAKE ANY REPRESENTATIONS OR WARRANTIES OR ENDORSEMENTS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, AS TO: (A) THE SERVICE; (B) THE PETCUBE CONTENT; (C) USER CONTENT; OR (D) SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION TO PETCUBE OR VIA THE SERVICE. IN ADDITION, THE PETCUBE PARTIES HEREBY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION AND FREEDOM FROM COMPUTER VIRUS.
BY ACCESSING OR USING THE SERVICE YOU REPRESENT AND WARRANT THAT YOUR ACTIVITIES ARE LAWFUL IN EVERY JURISDICTION WHERE YOU ACCESS OR USE THE SERVICE.
THE PETCUBE PARTIES DO NOT ENDORSE CONTENT AND SPECIFICALLY DISCLAIM ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM ANY CONTENT.
UNDER NO CIRCUMSTANCES WILL THE PETCUBE PARTIES BE LIABLE TO YOU FOR ANY LOSS OR DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, FOR ANY DIRECT, INDIRECT, ECONOMIC, EXEMPLARY, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES) THAT ARE DIRECTLY OR INDIRECTLY RELATED TO: (A) THE SERVICE; (B) THE PETCUBE CONTENT; (C) USER CONTENT; (D) YOUR USE OF, INABILITY TO USE, OR THE PERFORMANCE OF THE SERVICE; (E) ANY ACTION TAKEN IN CONNECTION WITH AN INVESTIGATION BY THE PETCUBE PARTIES OR LAW ENFORCEMENT AUTHORITIES REGARDING YOUR OR ANY OTHER PARTY'S USE OF THE SERVICE; (F) ANY ACTION TAKEN IN CONNECTION WITH COPYRIGHT OR OTHER INTELLECTUAL PROPERTY OWNERS; (G) ANY ERRORS OR OMISSIONS IN THE SERVICE'S OPERATION; OR (H) ANY DAMAGE TO ANY USER'S COMPUTER, MOBILE DEVICE, OR OTHER EQUIPMENT OR TECHNOLOGY INCLUDING, WITHOUT LIMITATION, DAMAGE FROM ANY SECURITY BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, FRAUD, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER LINE OR NETWORK FAILURE OR ANY OTHER TECHNICAL OR OTHER MALFUNCTION, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF FORESEEABLE OR EVEN IF THE PETCUBE PARTIES HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR TORT (INCLUDING, WITHOUT LIMITATION, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, OR THEFT OR DESTRUCTION OF THE SERVICE). IN NO EVENT WILL THE PETCUBE PARTIES BE LIABLE TO YOU OR ANYONE ELSE FOR LOSS, DAMAGE OR INJURY, INCLUDING, WITHOUT LIMITATION, DEATH OR PERSONAL INJURY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL THE PETCUBE PARTIES TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OR ACTION EXCEED ONE THOUSAND UNITED STATES DOLLARS ($1000.00).
BY ACCESSING THE SERVICE, YOU UNDERSTAND THAT YOU MAY BE WAIVING RIGHTS WITH RESPECT TO CLAIMS THAT ARE AT THIS TIME UNKNOWN OR UNSUSPECTED, AND IN ACCORDANCE WITH SUCH WAIVER, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND, AND HEREBY EXPRESSLY WAIVE, THE BENEFITS OF SECTION 1542 OF THE CIVIL CODE OF CALIFORNIA, AND ANY SIMILAR LAW OF ANY STATE OR TERRITORY, WHICH PROVIDES AS FOLLOWS: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR."
PETCUBE IS NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF THIRD PARTIES, AND YOU RELEASE US, OUR DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES.
You understand that the Service may provide a way to access a third-party entity providing an online consulting service for general guidance or educational purposes only with such services consisting of data, content, information, and communication (together, the “Consulting Services”). By using the Consulting Services, you expressly acknowledge and understand that there are associated risks and limitations. You understand that the Consulting Services are NOT intended as a substitute for regular veterinary care for any of your pets or animals, nor for in-person veterinary diagnostics and care.
You also understand that the Consulting Services are NOT meant to replace your animal’s veterinarian and a veterinarian-client-patient relationship will NOT be established while using the Consulting Services. Use of the Consulting Services is NOT a substitute for the professional medical advice, diagnosis or treatment by a Doctor of Veterinary Medicine who has actually examined an individual’s animal or possesses first-hand knowledge of an animal’s condition. The Consulting Services will not be able to diagnose, treat, or prescribe medicine for your animal, and you are solely responsible for reliance on any information obtained through the Consulting Services. Petcube is not responsible for any information or advice exchange between you and the Consulting Services. You understand and acknowledge that the Consulting Services and individuals you are in communication with through the Consulting Services are not employees or agents of Petcube.
To the maximum extent permitted by applicable law, you expressly agree that Petcube is not providing medical or veterinary advice via the Consulting Services. All content provided through the Service, whether provided by Petcube or third parties (even if they are claiming to be a doctor) is not intended to be and should not be used in place of (i) the advice of a veterinarian or other professionals, (ii) a visit, call or consultation with a veterinarian or other medical professionals, or (iii) information contained on or in any product packaging or label. Petcube is not responsible for any health problems that may result from programs, consultations, products, or events you learn about through the Consulting Services. Petcube does not assume any liability for inaccuracies or misstatements about the content on the Consulting Services.
You may opt out of this agreement to arbitrate. If you do so, neither you nor Petcube can require the other to participate in an arbitration proceeding. To opt out, you must notify Petcube in writing within 30 days of the date that you first became subject to this arbitration provision. You must use this address to opt out:
Petcube, Inc 2711 Centerville Road, Suite 400, Wilmington, 19808, United States, Delaware
You must include your name and residence address, the email address you use for your Petcube account, and a clear statement that you want to opt out of this arbitration agreement.
If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this Arbitration section will be null and void. This arbitration agreement will survive the termination of your relationship with Petcube.
You agree that any claim you may have arising out of or related to your relationship with Petcube must be filed within one year after such claim arose; otherwise, your claim is permanently barred.
The information provided within the Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject Petcube to any registration requirement within such jurisdiction or country. We reserve the right to limit the availability of the Service or any portion of the Service, to any person, geographic area, or jurisdiction, at any time and in our sole discretion, and to limit the quantities of any content, program, product, service or other feature that Petcube provides.
When you upload a video to Petcube, you agree to abide by our Terms and Conditions. For the purposes of these Terms and Conditions, if you have registered for an account at Petcube.com, then you are considered a Subscriber (referred to as “you”).
You agree not to misuse the Petcube Care services ("Services") or help anyone else to do so. You must not contribute any content that:
If you do upload a video that is unsuitable, we reserve the right to remove that video. In extreme cases or, for persistent infringing behaviour, we may suspend your account and prohibit further use of the Petcube Care service.
We reserve the right to require Subscribers with videos or accounts that contain lawful but explicit sexual or violent content, to set their content to Private.
No failure or delay by Petcube in exercising any of our rights in this Agreement will waive any further exercise of that right.
You retain all of your ownership rights to your content. You are solely responsible for your own content and the consequences of creating or publishing it. Petcube expressly disclaims any and all liability in connection with your content.
You agree indemnify, defend, and hold harmless Petcube and its directors and employees, from and against all third party actions that: (i) arise from your content on the Petcube Care platform, (ii) assert a violation by you of any term of this Agreement; or (iii) assert that any content you hosted on the Petcube Care platform violates any law or infringes any third party right, including any intellectual property or privacy right.
Your source videos will be recorded for 3 days after you fail to renew your subscription, at which time your subscription will be cancelled. After your subscription is cancelled, your purchased source videos will be available for a number of days determined by your subscription plan. You can also store your favorite videos by downloading them to your device.
This Agreement governs access to and use of the client software and services ("Subscription Services”). By clicking "I Agree," signing your contract for the Services or using the Services, you agree to this Agreement as a Customer.
You will be liable for paying any and all applicable sales and use taxes for the purchase of your subscription based on the mailing address that you provide when you register as a subscriber, and you authorize Petcube to charge your credit or debit card for any such applicable taxes.
If we are unable to successfully charge your credit card or payment account for fees due, we reserve the right to revoke or restrict access to our services, delete your stored content in accordance with our service plan retention periods, or terminate your account. If you want to designate a different credit card or payment account, or if there is a change in your credit card or payment account status, you may change your payment method by updating your banking information via mobile application or website; this may temporarily disrupt your access to the services while we verify your new payment information and may result in a change to your payment billing date.
Once your free trial period ends, we will begin billing you for monthly or annual subscription fees that correspond to your subscription choices (plus any applicable taxes), unless you cancel prior to the end of your free trial. If your account is set to auto renew or is in a trial period, Petcube may automatically charge you at the end of the trial or for the renewal, unless you cancel or disable auto renewal.
Petcube offers Emergency Fund product as an additional and optional subscription under Consulting Services terms found in Reliance on Information section. Emergency Fund service is available 24/7 and provides pet owners access to registered vets through their smartphones via texting with images and video upload. Petcube also provides up to $3,000 of emergency medical funds (“Funds”) in case your pet needs help immediately. You can utilize the vets through the Service regardless of an emergency, they are there to help offer advice, triage emergencies or to answer basic pet related questions.
Our plans have storage limits, and we reserve the right to limit subscribers who exceed their account limits.