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Mount is recommended for Petcube Play only.
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Petcube Play is the next-gen version of our original best selling Petcube Camera. Both come with 2-way audio, an interactive laser you control from your phone, and autoplay mode. Petcube Play's camera has been upgraded from 780p to 1080p, and include night vision. It's also 58% smaller than its predecessor and comes with easy Bluetooth setup.
Yes, the built-in 5mW 3R safe laser is certified and safe for humans and pets. You're in control of the laser pointer. When playing with your pet, wherever you place your finger on the app screen is where the laser pointer will land. It's only activated when you play with your pet and choose the laser pointer option, or if you schedule play. We recommend you avoid pointing the laser directly into your pet's eyes.
The laser pointer provides a level of interactivity that engages your pets, so they don't get bored when they're alone. It's great for providing stimulus for your pets, and engages them in playtime and exercise. You can talk to and praise your pets while playing with them remotely.
Each animal has a unique personality, disposition and temperament and will respond differently to stimulus such as laser pointers. The laser pointer is designed to be a fun interactive toy, which you can use in conjunction to talking to your pets while engaging them in laser play. You can talk to and praise your pets while playing with them remotely. You understand your pet's temperament best. As with any stimulus or activity, we recommend moderation and observing your pet's individual response.
Petcube Bites and Petcube Play both products come with 1080p HD streaming video, 24/7 video capture, night vision, and 3x digital zoom. Where they differ is in the core engagement interactions. Petcube Bites dispenses treats on-demand and via a schedule. Petcube Play is designed for play interaction with a built-in laser toy.
Circular shaped biscuit treats up to 1-inch in diameter work best. Crunchy biscuit treats (low moisture) recommended. The container will hold up to 2 lbs of treats.
Amazon Dash Replenishment uses your Amazon account to enable Petcube Bites to automatically reorder treats when you're running low. Users may register their device by simply connecting the device to their home Wi-Fi network and signing up for Amazon Dash Replenishment using their Amazon account within the Petcube Bites app.
To fling a treat, tap the treat icon on the app. Feeling generous? Choose the option to dispense treats when triggered by motion or sound detection.
You do everything with the free Petcube app, compatible with iOS and Android smartphones. The app is easy to use.
Yes, because the Petcube's cameras are designed for real-time interaction with your pets, the video is live streaming through the app on your smartphone.
Yes, the Petcube app can be used as a stand-alone experience or to remotely control a Petcube camera. Through the app, you can interact and play laser games with real pets. If you don't own a camera, you can visit the play tab and play with designated Public Petcube Cameras. The App feed is like Instagram for pets. Members capture and share their favorite pics, and you can like/comment.
Petcube's cameras have a 138° wide angle camera lens, covering a large area. They are designed as stationary units, and do not mechanically rotate, pan or tilt.
Yes they are standalone devices.
No, all of our cameras can be used out of the box, and do not require a subscription. However, without Petcube care you will not be able to store video.
Yes, you must be connected to the Internet via Wi-Fi (2.4 GHz).
All of Petcube's cameras are designed for indoor use, not for outdoor.
In most cases, one of Petcube's pet cameras can be set up in minutes. Download the free Petcube app, which works with Bites, Play, and Camera, and follow the on-screen instructions. Every box also includes our quick start guide, and we have customer service available if you need help.
The Petcube Bites can either be placed on a flat surface, such as a table or shelf, or you can choose to mount on the wall using the mounting kit that comes with the device. If you decide to mount on the wall, you can use the 2 drywall anchor screws that the mounting kit comes with. For the Petcube Play, you can place it on a flat surface such as a table or shelf, or you can use the standard tripod mount (found on the bottom of the device).
We offer standard free shipping in the US. There are other shipping payment options for expedited and overnight shipping based on where you live. When you go through the checkout process, the shipping options and the prices will be presented to you.
By default, there is no monthly fee unless you choose to subscribe to an optional Petcube Care video cloud recording plan. Petcube Care provides 24/7 video timeline history for on-the-go pet care and home security. Visit our Petcube Care page for details.
We offer a 30-day hassle-free return policy if you purchase a Petcube hardware product through our store at Petcube.com.
It's entirely up to you and a matter of personal preference. Depending on the size of your home or living area, you can have multiple cameras in your home. You can access multiple cameras from your account.
Petcube's cameras have many of the same features of a home Wi-Fi camera. Ours is designed specifically for the pet owner in mind. It's entirely up to you, as you can use Petcube cameras as standalone home cameras or as a complement to what you already have.
Through the Petcube app, you can share your camera with family and friends. You are always in complete control of your camera access and level of permissions you choose to grant to those close to you. In the app, visit the Share Camera Settings and select a suitable sharing option. Those granted access to your camera will need to download the Petcube app to interact with the camera and your pets.
Access exclusive partner discounts and save $500/year on pet products & services.
Petcube Gift Card Terms and Conditions
The following are the terms and conditions applicable to all Petcube Gift Cards, except as otherwise provided by law.
Petcube Gift Cards may only be redeemed toward the purchase of eligible goods provided by Petcube, Inc. (“Petcube”) and its affiliates on https://petcube.com, or its affiliated websites. Petcube Gift Cards may not be redeemed for the purchase of any products or services of Petcube or otherwise, except as indicated by these terms and conditions. The Petcube Gift Cards do not expire and may be redeemed for eligible purchases notwithstanding any stated expiration date.
Except as required by law, the Petcube Gift Cards are not redeemable for cash, are not eligible for return, cannot be applied as payment to any account, cannot be used to purchase additional Petcube Gift Cards, and cannot be used for purchases for shipment to countries that we do not ship to or for any other products or services as determined by Petcube in its sole discretion. If you have received your Petcube Gift Card through the purchase of a promotional bundle, and you return the other elements of the promotional bundle via the Petcube return program, you do not need to return the Petcube Gift Card. Instead, the Petcube Gift Card associated with the promotion will be automatically cancelled.
The risk of loss and title for a Petcube Gift Card passes to a purchaser (“you”) upon receipt of the Petcube Gift Card by the purchaser or designated recipient, or our delivery to the carrier, whichever is applicable. Petcube is not responsible if any Petcube Gift Card is lost, stolen, destroyed or used without your permission.
Petcube has the right to close customer accounts and bill alternative forms of payment if a fraudulently obtained Petcube Gift Card is redeemed and/or used to make purchases on https://petcube.com or any affiliated website.
WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO PETCUBE GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A PETCUBE GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, WILL BE THE REPLACEMENT OF SUCH GIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
Petcube may modify these terms and conditions at any time at our discretion, and any change shall be noted on these terms and conditions. The terms and conditions found at https://petcube.com/docs/terms-of-use/ apply.
When you purchase, receive or redeem a Petcube Gift Card, you agree that the laws of the State of California, without regard to principles of conflict of laws, will govern these terms and conditions and your use of the Petcube Gift Card. All terms and conditions are applicable to the extent permitted by law. If any part of these terms and conditions is deemed to be invalid or otherwise unenforceable or illegal, the balance of these terms and conditions shall remain in effect and shall be construed in accordance with its terms as if the invalid or illegal provision, or the invalid or illegal portion of a provision, were not contained herein.
Any dispute or claim relating in any way to Petcube Gift Cards shall be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.
The arbitration will be conducted by the American Arbitration Association ("AAA") under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. Petcube and you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration Petcube and you each waive any right to a jury trial. Petcube and you also agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
Petcube Care membership unlocks exclusive savings of 5-20% on pet cameras, food & treats, and accessories, plus partner benefits and extended camera features.
Members also receive 24/7 video history for their Petcube cameras, access to longer video clips and an extended 2-year warranty.
Petcube Care is an optional, subscription service. Members save an average $200/year on pet care from partners, plus on pet cameras, food & treats, and accessories. Members also get additional Petcube camera features, including 24/7 video history.