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Do you ship to my country

The list of countries we ship to is below:

  • USA
  • Germany
  • Poland
  • Australia
  • Italy
  • Portugal
  • Austria
  • Japan
  • South Korea
  • Belgium
  • Luxembourg
  • Spain
  • Canada
  • Netherlands
  • United Kingdom
  • France
  • New Zealand Only European countries listed above and contiguous United States addresses are eligible for free shipping. Residents of Australia, Canada, Korea, New Zealand, Japan as well as US customers from Alaska, Hawaii, off-shore US territories and possessions should be aware of extra shipping charges ($30).

Keep in mind that we cannot ship to a different country than your billing address or the mailing address on your order.

Customers are responsible for all customs fees, duties, VAT, import taxes, special delivery fees administered by your government, and brokerage fees. These are not included in the cost of shipping or handling of your order, and we are unable to estimate those fees for you and are not able to pay those on your behalf.

Please check with your local customs agency for details on estimated costs. Customs, duties, and taxes are non-refundable, so if you refuse shipment because of unexpected import fees, the cost of the original shipping, any brokerage/customs/duty/taxes, and any return shipping charges will not be refunded.

To learn more about Petcube Shipping policies, please visit this page.

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