Petcube SupportPetcube CareHow to Turn Off Petcube Care Video History

How to Turn Off Petcube Care Video History

Petcube Care's video history feature is turned on by default. To deactivate it open Petcube app, go to the camera profile in Home menu if you use Android or tap the ‘Play’ icon if you use iOS, then move the slider to ‘Sleep' mode in the lower right corner of the Petcube camera controls.

In Sleep mode, Petcube Care is disabled. It will not detect and record events. Nothing will be added to your video history timeline. You will still have access to recorded videos if any were taken when Care was active and your subscription plan allows.

Use Awake mode, when you are not around and want Petcube Care to be active. You will get noise & motion notifications. These moments will be stored on your timeline.

If you turned on Sleep mode, but later purchase a Petcube Care subscription, Awake mode will be turned on automatically and your video timeline will begin to populate.

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