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    • Petcube Bites 2

      $249.00  

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Petcube Camera Support

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I don't see my home Wi-Fi network

This problem can occur if you are trying to connect your Petcube to either a 5GHz frequency range network or a hidden network. Unfortunately, Petcube Bites 2 Lite,...

I can't connect to my Petcube / Petcube is offline in the app

If you cannot connect to your Petcube from your mobile phone, make sure that the LED light on the front of your Petcube is steady white. If the LED light on the...

Petcube Camera LED light notifications

The LED light on the front of your Petcube Camera tells you about its status. Steady Yellow — If you just powered your Petcube up, it will show this color while...

LED light doesn't turn pulsing green

When you plug in your Petcube before starting the registration process, it should glow solid yellow for a minute (although it may look light green). Wait up to...

Sharing access to your Petcube Play or Petcube Camera

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family, friends and anyone who installs the Petcube...

No sound comes out of my Petcube

For the two-way audio to work, Petcube requires access to the microphone on your mobile device. To grant access to it, open the 'Settings' menu on your phone, then...

Setting up your Petcube Camera on iOS device

To set up your Petcube Camera, please download the latest Petcube application to your iOS device. The Petcube app requires iOS 8.4 or greater and can be downloaded...

Petcube Camera factory reset instructions

If you have a problem with your Petcube and need to reset it, follow these easy steps: First, if you have previously set up your Petcube, open the Petcube App,...

Using motion and sound detection

If you are not using Petcube Care cloud-based video storage service, the Petcube App can send push notifications to your smartphone whenever motion or sound is detected...

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Your Care Premium plan covers new cameras

We have noticed that your cart included Care plan for your newly ordered cameras. However, your account already has Care Premium plan which covers unlimited number of cameras. So we automatically removed Care and you were not charged for it. Thank you for your purchase, and let the new cameras serve you well!