Petcube Camera Support

This problem can occur if you are trying to connect your Petcube to either a 5GHz frequency range network or a hidden network. Unfortunately, Petcube Bites 2 Lite,...

If you cannot connect to your Petcube from your mobile phone, make sure that the LED light on the front of your Petcube is steady white. If the LED light on the...

The LED light on the front of your Petcube Camera tells you about its status. Steady Yellow — If you just powered your Petcube up, it will show this color while...

When you plug in your Petcube before starting the registration process, it should glow solid yellow for a minute (although it may look light green). Wait up to...

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family, friends and anyone who installs the Petcube...

For the two-way audio to work, Petcube requires access to the microphone on your mobile device. To grant access to it, open the 'Settings' menu on your phone, then...

To set up your Petcube Camera, please download the latest Petcube application to your iOS device. The Petcube app requires iOS 8.4 or greater and can be downloaded...

If you have a problem with your Petcube and need to reset it, follow these easy steps: First, if you have previously set up your Petcube, open the Petcube App,...

If you are not using Petcube Care cloud-based video storage service, the Petcube App can send push notifications to your smartphone whenever motion or sound is detected...