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Petcube Reviews

Find out what real customers are saying

Average rating

  • (1023)
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  • YRG
    Yvonne R. Grady

    March 15, 2024

    Pet treat dispenser

    My dog loves it
  • C

    March 08, 2024

    Product as advertised

    Great gifts!
  • VZ
    Valerie Zimmerman

    February 03, 2024

    Best money I have ever spent!!!

    Peace of mind that not only can I check on my cat, I get to give him his favorite treats!! He knows the noise now and is ready for his snack!
  • JLS
    Jennifer L Stearman

    January 05, 2024

    Great quality

    This was a gift for my daughter, it was easy to set up
  • A

    December 25, 2023

    Great Customer Service

    I purchased this item in December 2021 and in May 2023 the item was no longer working. It will connect and suddenly lose connection within seconds. I called customer service who, obviously, told me the item was out of warranty; however, they sent me a brand new one with no questions asked. Both, Shanti and I love this product and highly recommend it!!
  • SM
    Stylianos Michas

    December 24, 2023

    Helps with my pup' separation anciety

    Easy to use, the app works well too. Has been a big help to ease my pup' anxiety when I am away
  • CL
    Courtney Labossiere

    December 15, 2023

    Even 2 Years Later the team has your back!

    After 2 years my machine camera was working but the treat dispenser stopped working. Though the warranty had expired the team gave me a HUGE discount towards a new one. This ends up being worth the money because now I have 2 working pet cameras, even if one doesn't dispense treats, and for half the price. My dog loves this thing! He sits and waits by the machine at the scheduled treat times
  • K

    November 18, 2023

    Great camera, remote treat dispenser

    I purchased this camera after getting the small petcube camera and it works quite nicely; the lens provides more of a view than the regular camera and the treat dispenser worked surprisingly well. It does tip quite easily if you don’t mount it to a wall which I hadnt, and the kittens knocked it over a couple times but it is still working fine. The app is easy to navigate and has only frozen once or twice. I do get the premium subscription and have availed of the multi camera function as well as unlimited video downloads, and the ask a vet feature also came in handy when one of the cats was having digestive issues (not a sub for an in person obviously, but they gave some helpful tips on probiotics after one of them had finished an abx course). All in all very happy with the petcube experience so far; i have 2 of their small cameras, the 360 one and then this one.
  • HT
    Heather T.

    November 17, 2023

    Fun to use

    Fun to check on my cat. She likes her treats at the same time daily and now I can check-in to throw out her expected snacks. Took her some time getting used to hearing my voice coming from the machine.
  • AJS
    Aaron James Spencer

    November 11, 2023

    Love it

    Intuitive to set up and easy to use. Be careful though, it really flings treats, haha.
  • AT
    Alexis Turrentine

    October 17, 2023

    Peace of mind

    This works well for me. It was nice to check in on my kitties whenever I wanted while I was on vacation. It makes a little noise when you log on and my cats would always gather around it because they knew the treats came from it. I could talk to them & with a slight delay, hear myself speak. It’s pretty clear with the night vision. The treats are dispersed a little all over the place, though. Sometimes one; sometimes 4. Who knows? I see a red light occasionally for no reason and wonder if it’s spying on us, but other than that, I’m pretty happy with it. Very cool to be able to check in whenever I want.
  • a

    September 22, 2023


    This is so great! I am able to check in on my pup when she's alone, and give her little treats when I'm at work! A couple of my coworkers have even given my doggo a treat.
  • AVH
    Ashley Van Holland

    September 13, 2023

    Awesome camera

    Night vision is great and overall have had a good performance with dispensing the treats. Camera is good and image quality it great
  • LG
    Lenore G

    September 02, 2023

    Works great!

    Video quality and sound is amazing, the app is easy to use, easy to set up, really enjoying this so far! One thing is that I put medium treats in first, then switched to smaller treats. The petcube was launching the treats high up and they were smacking the wall 8 feet away which was entertaining. Put a small flap over where the treats come out and the treats are gobbled up by happy cattos, love this product!
  • TU
    Tara Ugarte

    August 31, 2023

    Spy on your Pet

    I love this product. Boyfriend and I sometimes have to work really long hours and this helps us ensure the pup at home is okay. We can talk to him with the mic feature and its always funny to see your pup react to hearing you but not seeing you. The treat option has 3 lengths that can be thrown. Works well for our lil family.
  • DB
    Di Bui

    August 18, 2023

    Very good customer service.

    I have a Bites 2 Lite and a Petcube Cam and both are working perfectly to me. I just had a minor problem with the history videos and needed to contact their customer service and I was amazed by how quickly they responded. Highly recommend!!!
  • D

    August 05, 2023

    Great for dogs who love to fetch.... my cats not so much

    It throws them across the room. The first run ruined my cat and made him hide our whole vacation. It threw the treats at him and he got offended. Most cats want treats put easily in front of him. I haven't tried it but I'm sure Dogs love it. Cats might if it never threw it at them. I did make a temp adjustment to try to get him to use it. If I did it first he would have been OK. I have always had a camera on him and he used to come to it. Now He hides across the room from it. Anyways if they made an attachment that made it drop strait down I think cats would like it better.
  • AS
    Anna Salini

    July 17, 2023

    Love it

    It makes me feel good when I leave for a couple of days. Easy to use and you can talk to them. I also bought two little cubes and set them around the house. So I can see around.
  • LL
    Lexi Lockard

    July 06, 2023

    Great Customer Service!

    Let me just start with my cats are OBSESSED with this camera. My boyfriend and I do long distance, and he's able to open up the camera every night to give our two orange boys their bedtime treats. I also love it for when I'm at work and at school to be able to give them a snack at lunch. They can hear or see the change in the sensor on the front and know when you have logged on because they come running to the camera and wait for a treat. The only improvement I would say is it would be nice if you could pan/move around the room with the camera instead of it being fixed on one spot. The cable it comes with is pretty long so I love that it doesn't have to be right by the outlet. My original camera I had for about a month and a half before it disconnected from the wifi and would not reconnect. I reached out to customer service, we tried everything to get it to connect and it wouldn't so they sent me a prepaid label to send it back. As soon as I shipped it, they shipped out my replacement and I'm happy to say the new one connected to the wifi right away. My boys are very happy that the magical camera is back! Will be buying another for my boyfriends house and his cat!
  • H

    June 24, 2023


    I got this because I have very weak hands and can’t throw my dog a treat when I kick a ball for him to chase. I use Alexa to toss him a treat and it works GREAT!!! I say “Alexa tell Petcube to toss Finley a treat”, the motor whirrs and he looks up for the treat! The app is well designed also - I like the toss distance capability. It was very easy to set up - only took a couple of minutes. Try it! You and your pet will like it!
  • G

    May 26, 2023

    Amazing A+ Customer Service!! Great Reliable Software, Clear Night Vision Cam, Fun Treat Dispenser!

    Petcube as a company actually cares a lot about their customer's satisfaction and definitely deserves kudos! When I had issues with my first unit, Customer Service issued me a new one which fixed the connectivity, treat dispensing and garbled speaker noises. It turned out to be a hardware flaw but this new one works like a charm! When I leave the home, I feel safer knowing that I can watch where my pup is at all times. I love that you can see your dog anytime you want on the app--connectivity is great and there are no hidden fees to use it! It's easy to navigate, you can snapshot or record video, hear your pup and let the pup hear you. These features can all be toggled on or off to customize your experience, which is very nice! The speaker is clear and you can control the volume on your end and what your dog hears. The zoom feature is digital (not optical) so it's normal for it to be fuzzy when zooming in--but the picture is very clear and covers a wide range (fisheye lens style) of the room. If you confine your pet to one space, this is perfect. Otherwise, it's best to get multiple units to cover other rooms. One impressive feature I love is the Night Vision, which is incredibly clear. It flips on in an instant once the light gets dim enough, and you hear it click (the red indicator also turns on). It's really amazing that it even captures the light from dust flying around the camera in a dark room at night! When you place your treats in the unit, be sure that you're using the right sized slot provided (small, med, large) and that the treats are able to fit in the revolving grooves at the bottom. Otherwise you may get large treats stuck, or small treats shotgunned out (though your pet will be VERY happy about this, lol!). My dog used to be alarmed by the noise, but after realizing that the noise means treats, he happily rushes up to it which lets me know he's ok! Love my new Petcube Bites 2 Lite, it's so much more affordable than the FurboCam and much more versatile and pet-centric than a vanilla security cam!
  • A

    May 21, 2023

    Clear videos

    This is a wonderful item to keep an eye on your fur baby while you go off to work. I needed to know if my 10 week old puppy was ok while I was not home. Love it!!
  • B

    May 19, 2023

    Works great!

    I had a petzi cam for 9 years then one day they decide to shut everyone down with a one month warning. Which is why, after a lot of research I bought this unit. There is no comparison. Petcube is a great product. I wish I would have switched much sooner. Now I no longer deal with treats jamming, inconsistent connections, crappy black and white video. My spoiled yorkie loves this new treat box, and I love it even more. The ability to schedule treats, the large capacity tank , the wide angle full colored camera, the ease of use, and setup are just a few of the great features. The best part is I can still use the sane mini milk bone treats i’ve always used, which are my little buddies favorite snack. This treat cam has surly made the transition to a new camera worth it.
  • AC
    Amazon Customer

    May 12, 2023


    Petcube has amazing customer service and their product is wonderful. I get to check on my cats throught the workday and my sister who is deployed can check on her cat while she is away for the next year. Such a wonderful product and the team at petcube was awesome and made sure I got my device set up with ease. 10/10 would recommend!
  • B

    May 10, 2023

    For bite size treats: remove the guard

    Camera works great though we had to experiment with the treats 😂 treats of this size works well without the guard in place (if it's still in place, prepare to get the broom and sweep up the crumbs). There is also a 5 second delay in the video feed, audio is pretty loud, picture quality looks good though I have yet to take a pic with its night vision, and night vision is pretty useful (and fun, if you like scaring your pets) 🤣
  • l

    March 30, 2023

    Love love love

    I love this product so much! I am a teacher and my students love getting to see and throw my cat a treat. Getting to see hear and talk to him on vacation is a dream! Beyond love it
  • JAC
    Julietta Amazon Customer

    March 28, 2023

    Obsessed, worried mamas need

    Was able to keep an eye on my babies for 2 weeks while traveling abroad. Family fed them but I was worried sick and felt SOOO much better being able to check on them and talk to them daily. Love this thing and best $100 I spent to prep for being far away, get it!
  • AC
    Amazon Customer

    February 28, 2023

    Very fun unit !

    This is very fun for you and your pet! When I had to leave town and had someone come in to feed and let my girl out I was able to not only give her treats but check in on her. It came the day before I left she caught on real quick with a little practice. When you go into the app a little chime goes off and if your dogs a smarty like mine she’ll come a running.
  • Y

    January 12, 2023

    Great customer service!

    It worked great until a treat got stuck between the rotor and gate and it’s never rotating again. After communicating the issue with PetCube customer service team, they replaced my PetCube and now the problem is solved! I’ll definitely recommend this product and this company to all cat enthusiasts! Thank you, PetCube team!
  • J

    January 07, 2023

    Great for cats!

    I purchased a PetCube Bites 2 Lite Camera in April of 2021 & I’ve been extremely happy with it. I’m writing this review in January of 2023 & it is still working perfectly. These screenshots were taken when I was tossing some treats to my cats tonight. The lights were off, one cat is black, the other is a very dark tortie, so the color is very accurate. I would definitely recommend this product.
  • J

    January 04, 2023

    Best customer service ever!

    We bought this last March to keep an eye on our dogs now that we’re back to work. The dogs love it, especially our one with anxiety. Once she hears the treat sound she comes right to it and waits for her cookie. It worked fine for about 9 months until it wouldn’t connect to the internet anymore. Once I connected with Petcube’s customer service it was a great experience. They tried to troubleshoot a couple times but they determined the Wifi connection was broken and sent me an RMA and prepaid label to send it back. I’m currently awaiting the replacement. Appreciated the immediate response from their team to help troubleshoot and help me resolve the issue and then the ease of sending me a replacement. Great product with a great time behind them.
  • K

    July 16, 2022

    Might be the best one!

    This is super helpful to have when you travel and have to leave pets behind ( cats). The camera is excellent, you can pan lens around some to see room, you can hear your pets and they can hear you. Best part is you don't have to purchase extra amazon hardware to work with this unit. Just set up on the wifi and you're good to go. It also has auto feed feature, if you happen to be unable to get on wifi from somewhere your babies can still get some attention. BONUS feature- it also doubles as a spy camera for your spouse/kids lol. You can open app on your phone and talk across the camera to anyone in the home! Totally worth the spend!
  • TB
    Trinity Brown

    January 10, 2022

    I LOVE this!!!

    This camera works perfectly!!! I love it and feel so much safer leaving the house now!!! I can just go on the Petcube app on my phone, and check on my dogs when I’m out! I can hear everything going on in the house, I can talk to my dogs, it also alerts me if there’s any motion detected, any people walking by, and if there’s an emergency! It also saves the recordings if you need them for later, and you can even throw out treats to your dogs!
  • KF
    Kari F

    September 17, 2021

    5 star customer service!!!

    AMAZING CUSTOMER SERVICE. We bought this Petcube and spent hours trying to get it set up. It didn’t work and we returned it. A few weeks later PetCube customer service reached out and said it was very rare for their new Petcube to not connect and were sure if they sent us a new one that it would work. So last night I plugged in the new Petcube and I got it operating in 5 minutes! I’ll admit I was discouraged when it didn’t work the first round but their customer service went above and beyond to change my mind and I am so happy that they did! :) thank you PetCube!
  • EH
    Eric H.

    August 15, 2021

    Perfect gift for CoDependent wife

    Bought this for my wife who cannot exist without our pets while away from the home. She was super skeptical at first but now I see her sneaking away to check the camera constantly! It’s great now she’s codependent on them while away too! Yippee!! 100% as described, easy hook up, not too hard to wall mount and the picture is great with the microphone. I think my cat is scared because he thinks the wall is talking to him and the dogs just know treats fly out of it and play center field once we talk in it.
  • EM
    Elise M

    July 20, 2021

    Great product

    I love this product. I have the original version of the PetCube but wanted an upgrade so I bought the PetCube Bites 2 Lite. The new product has a great camera quality and is very sensitive to sound and motion so I am able to detect my pets movement well. The night vision on the camera is also very crisp. It was also super easy to set up and connect to your wifi. The treat dispenser is an added bonus to be able to give them treats when I am away from home. I recommend this product if you are looking for a way to keep an eye on your pets when you are away.
  • SKS
    Sonia Kaplan Shtein

    July 17, 2021

    I love watching my kitty lose his mind while I gone!!!

    Incredible and very wide camera, very good quality clear image. My cat was first scared of the treat shooting out but got used to it very quickly. I really enjoy being able to see what my cat is doing while I am gone. Good quality of the sound. Pros : Various sizes of treat dispenser (small, medium, large) Large capacity treat container Good quality image Good quality sound Easy set up Great that I can take pictures and record a video Option to share live video with other people/family members is nice Cons: Took some time for me to figure out what size for treat dispenser to pick, medium size was set up originally and it shoot out like 5-6 treat at once. Once I figured out how to adjust the size it was all good. App shows that pet cube is inactive sometimes. I need to refresh the app and it goes back to active.
  • SC
    Shaun Cannon

    July 13, 2021

    Bites 2 lite

    I recently purchased a Petcube bites 2 lite. I was really excited when I read what this product could do! Night vision cam, 1080p, 2 way audio AND a treat dispenser! I thought wow! This is exactly what I need for when I transition back to the work place after working from home for so long to keep an eye on my puppy. This was product was easy to set up and get connected. However, I can only connect to the product when I’m at home and on the same wifi network…if I’m on the go I constantly receive the “connecting…” or “getting video…” message but the product fails to connect. I decided to contact support and that’s when I was told that the system requires 2 Mbps Internet connection for upload and download speeds but 4 Mbps is recommended for both. I live in a rural area and my cellular speeds aren’t always guaranteed to provide me the minimum speed needed to connect while I’m out of the home. So basically I have a treat dispenser only when I’m at the house and I can only see my pet when in the house with him. This makes this purchase useless in my opinion and a waste of money but it works great at home! ***After working with the support team at Petcube they were able to push out a device system update and it now works using my mobile data! I’m upgrading this from 3 stars to 5 stars!*** They even provided me 3 months of their Care Awake plan! Thank you Petcube!
  • m

    July 13, 2021

    A big improvement from the previous version!

    I have the original Petcube installed in my living room, which I have been very happy with. Since I wanted to have another one in the bedroom, I decided to give this newer version a try. There are many improvements made for this newer version: it is smaller and takes less space, the image quality is better and great, the treat throwing power is stronger and my cats love chasing the treats across the room. As with the original one, it was easy to install. My cats wait in front of the machine as soon as I turn it on (they know because of the chime sound). I highly recommend it!
  • J

    July 11, 2021

    Petcube lite - the stress free way for your pet to live

    Our doggo Maui loves the petcube product line. She would always sit in front of it asking for a treat. If only she could ask Alexa to throw a treat (Haha)! We love the new petcube lite look, especially with the white finish. Although its plastic vs. aluminum, its light weight structure makes it easy for hanging or traveling. This unit does not have a built in alexa, like our previous one, but it does connect to any alexa product. Hence, the price difference. The video quality and connectivity has continued to improve with every product release. Initial setup is always fairly easy and straight forward. The 2.5 GHz vs. 5 GHz need from your home internet service is something to consider. Non-tech savvy customers may have a difficult time with set up, not with the Petcube directly, but with their home internet set up. We are always excited to see what Petcube is releasing next. It really relieves the anxiety of leaving our pet home while were away. If i were new to the petcube line, choose the one that works best for you and your environment. The new petcube lite worked best for us. Review Update: A few things about Petcube Lites that we thought is worth mentioning. We have been back to work for sometime now so the Petcubes are in use more than ever to entertain our Maui. Within the recent week, our neighborhood had a power outage and we had to manually reset the pet cube when we returned home. A redundancy system or notification that power was disrupted may be helpful for events like these. Since then, our Petcube Lite is working hard and Maui is waiting for a treat each day like clock work!
  • C

    July 08, 2021

    Recommend for pandemic pup parents

    Recently purchased the petcube and recommend. We got a pandemic puppy and wanted a pet cam device to keep an eye on him as the world starts opening up again, heading back to work, etc. We’ve never had a security or pet cam, so wasn’t really sure how this would work. Overall, it just works as expected. The setup was easy and had the video and treat dispenser working within 30 minutes or so. The video quality is great and the treat dispenser worked better than I expected. The controls in the app are pretty straightforward. I was worried our pup might be scared of the device, but he hasn’t had any issues so far. The app could use a few improvements to make video viewing controls and privacy settings more clear, but it gets the job done. Personally, I don’t need to see pictures of other pets and don’t want to share pictures of my pup with other petcube users, so I wish these features weren’t so front and center. But overall it’s not a big deal. After about a week, we’ve found it very useful for keeping an eye on our little guy and giving treats and talking to him while we’re out!
  • r

    June 27, 2021

    Awesome product

    As with many pets, ours got very attached and used to always having us around during quarantine. But with life slowly returning to normal, more and more often they are left home alone for a couple hours. The PetCube has been great in helping us stay in touch and training our furry friends to stay independent and playful while we are away. Our kitty loves his treats and affection so this was a good addition for him. He likes to hang around it now during the day and he wants a break from the sun 🙂 The design is nice and looks very clean, and the color is neutral and looks good with pretty much anything. Great quality product.
  • a

    June 21, 2021

    Fourth Petcube camera purchased

    The petcube line of products has been around for a few years. Each time they come out with a new upgraded product, I’m usually not disappointed. The new Petcube Bites 2 Lite is lighter and quieter than the previous model. The look is more appealing and blends better into a room. My dog is trained to sit in front of the device when he hears me calling him. It’s a nice playful toy to interact while I’m away from home. I’m sure he agrees that this treat dispenser is a big cure for daily boredom.. Thank you Petcube for another well made product.
  • N

    June 18, 2021

    A must-have for dog parents going back to the office

    We have Petcube Bites 2 for a while now and got this one for the second floor of our home. After more than a year of working from home and always being together, we are slowly preparing to be away from our doggie for the whole day. I hope a few extra treats and hearing our voices will help our corgi to feel loved in this transitional and stressful for all of us time. I love the design of Bites 2 Lite - it is sleek and modern, and the color works great with our furniture. The setup was pretty easy, and the quality of the camera is outstanding. I love that it can also be used as a security camera. I wish all the parts of the device were the same white color, though.
  • MK
    Michael Klein

    June 18, 2021

    Amazing pet camera for checking in on your fur baby while away!

    The item arrived in great packaging within 1-business day. I bought the original PetCube years ago before recently deciding to upgrade to the new 2021 Petcube Bites 2 Lite, which had some additional features we were interested in.To start, the best feature in my opinion is the treat feeder. From your smartphone, it's really easy using the 2-way interactivity to talk with your pet and activate a treat for being a good boy/girl. We're still in training mode, but so far so good! The audio and video feeds (photo attached) are fantastic and you can control the levels of sensitivity for alerts.Night vision is super crisp; even better than my phone has. Makes seeing at night super easy.Altogether, as a user of the original and now a user of the latest version, this product is best in class.
  • S

    June 17, 2021


    This camera is great! The picture is clear as you can see from the screenshots I took of my pup. She is sitting in front of the camera drooling because she knows I can toss her treats from it. It is much larger than other cameras that you will see online, but that just means it can hold more treats so I don't have to fill it as often. The set up is the easiest thing ever. Literally plug it in, press a button, download the app, add your wifi info and you're done. I wish there was a desktop version of the app so I could watch on my computer at work instead of only from my phone, but that is not the end of the world. Overall super pleased with this product!
  • a

    June 06, 2021

    It's like "always on" with my pup, so nice!

    That's were the words of my friend who got the Bite 2 for her birthday from us. She used to travel a lot before all lockdowns but since it all began with constant stay at home she got her pup Lucy, so no one ever was alone. But the world is on the move again with some planned trips and more time busy outside with some short time of separation is ahead. Quick test after unpacking and quick set up showed the promise that it's a thing that might keep them connected. Will see how it goes but what we already saw is that it definitely engages the Lucy and dispense a flying treats to the amused kiddo. Happy to see such a fun and that interactivity is a physical via treats! (just voice and video is not sufficient anymore with all our life is on zoom already ...)
  • M

    June 04, 2021

    Amazing quality, no-hassle installation, and soooo fun for pets!

    First of all I want to say that I never tried anything like that before and the whole experience was new for me. That's my third product from Petcube (was using their laser cameras before to play with my cat). Well, just summing up—that's absolutely worth a purchase. A tray holds a lot of supply, easy to refill, very fast cloud connectivity no lag whatsoever, you can speak to your dog and launch a treat over the phone, rad! One thing to mention is that it's better to set it up somewhere high in your room so that the treat has enough of a "fly time" :) Great product