Confirm your region to see content that is specific to your location and to shop in your currency.

Virtual Fences

Would you like to be alerted when your pet either leaves or enters a certain area, such as your home or a local park? If so, you can set up a Virtual Fence, which is a perimeter that defines a safe area (Safe Zone) or a dangerous place (No-Go Zone) for your pet to be in.

Safe Zones signify spaces where you are generally happy for your pet to be, but you’d like to be informed when they leave and re-enter that zone, such as the area around your home or a local park. Safe Zones are shown in green in the app.

No-Go Zones are for more dangerous places, such as a busy road or an area with wild or aggressive animals. These areas are shown in red in the app.

To setup a virtual zone in the app go to Tracker settings > Virtual Fences.

Hold your finger on the zone radius of the zone to adjust the radius distance. Once your tracker detects that your pet has crossed the boundary of a Virtual Fence (Safe Zone or No-Go Zone) that you have set up, you and anyone you have shared your tracker with will receive a notification.

When in default tracking mode, your tracker detects a new position every 2 minutes or so when your pet is on the move. In Lost Pet tracking mode, you get position updates every 2-3 seconds. This means that Virtual Fence notifications are typically sent within a couple of minutes when in default tracking mode, and practically instantly in LIVE tracking mode.

Was this article helpful?

Help us improve our Support Center