Customer Support Specialist

We are looking to hire young and fun people, fluent in English with no or minimal accent who have clear communication skills.

Shift:

7 pm - 4 am, GMT

Responsibilities:

• Effectively address customer inquiries via chat & email
• Monitor and respond to feedback on social media
• Maintain professionalism when owning customer interactions
• Take responsibility in your work
• Identify, document and follow up with engineers on product bugs and features
• Identify trends in customer requests and suggest improvements to processes and products
• Collaborate with members of other teams

Requirements:

• Strong natural will to help other people
• Fluency in English with no or minimal accent and clear communication skills
• Motivation and passion about getting work done properly
• Ability to learn quickly
• Attention to detail
• Discipline and a strong work ethic
• Genuine curiosity about people and business
• Young, trendy and fun