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Petcube SupportPetcube PlayPetcube Play factory reset instructions

Petcube Play factory reset instructions

If you have a problem with your Petcube and need to reset it, follow these easy steps:

  • First, if you have previously set up your Petcube, open the Petcube App, go to 'Home' tab, then select 'Settings' and choose 'Disconnect Camera'.
  • Power up your Petcube Play, wait 1 minute until it starts up, take a reset pin that came with your Petcube, find a small hole on the bottom of your Petcube Play, insert the reset pin into it, hold it down for 8 seconds until the Petcube plays a sound and release it.
  • Wait until the camera boots up and starts blinking green.
  • Open Petcube app, go to the 'Home' tab, select 'connect your device', pick your Petcube from the list of options and follow the steps on the screen.

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