Online Vet

Your concerns are addressed

• Which kinds of pets do you provide consultations for?

  Petcube’s online vet service is currently available for cats and dogs.

• Can I get Rx medications prescribed?

  Our online vets are unable to prescribe Rx medicines for your pet due to the nature of telemedicine and the regulatory constraints that come with them.

  Certain medications can be recommended by our doctors, but if they need a prescription, you must have one on file with your primary veterinarian or bring your pet in for an in-person consultation.

• Who will answer my questions through chat?

  Our experts are certified practitioners, who are currently working on shifts in a physical veterinary clinic, and when free from appointments, they join chat to help even more pet parents with advice and second opinion.

• What is veterinary online by Petcube?

  Online Vet is a service with 24/7 access to consultations where you can have a chat with a certified doctor on any question you might have concerning your pet’s health, nutrition, behavior, and more. The process is easy: ask a vet online and get the answer in minutes, as our best online vets are on-call every day, late at night, and on holiday, ready to provide care anytime.

• How much does an online chat with a veterinarian cost?

  Online Vet by Petcube offers a monthly subscription for $19.99 to access the best online vet network 24/7.

• How can online vets diagnose without a physical examination?

  While some diagnoses are made only with a physical examination and tests, online vets for dogs and cats can get lots of necessary information from the pet parent: general information about your pet’s species, breed, age, gender, pet’s history, behavior, and any changes in the way they’ve been acting can all play a big part in their health. Pet doctors also can examine your pet based on photos and videos, and ask you to do some tests yourself so that they better assess the situation. These clues can help to narrow down the possible problems and provide better advice.

• What kind of questions can you ask in a chat?

  Ask a vet any questions that are bothering you concerning your pet’s health, like vomiting, diarrhea, hard time pooping, ears or eyes problems, skin itching, abnormal licking and scratching, coughing, sneezing, and other breathing changes. Even if your pet is peeing and pooping in the house or you want to teach a puppy or kitten where to pee. You can get answers and advice to soothe aggressive behavior and separation anxiety, get medication advice and nutrition guidance, and lots more.

• How can I chat with a veterinarian online?

  It’s easy: start a chat and select the reason for your concern, then let us know whether your pet is a dog or a cat, what’s its name, your email address to set a profile and after checkout, you will be connected to a doctor.

• When are veterinarians available to provide online consultations?

  Petcube’s best online vets are available for consultations 24 hours a day, seven days a week on weekends and holidays, with an average waiting time for the first vet connection fewer than three minutes.

• How can an online vet help my pet?

  Online doctors can save you time and money by helping you understand whether or not you must rush to the veterinary clinic or this is a minor issue, and you need to monitor your pet’s health and contact them in several hours or days. Online veterinarians can’t prescribe medicine and conduct physical examinations and tests, but 24/7 availability is precious for your peace of mind at an affordable price.