SAVE UP TO 15% ON PETCUBE DEVICES
FREE SHIPPING ON ORDERS OVER $50
  • Devices
    • Petcube GPS Tracker

      $39.99  $52.99

    • Petcube Cam 360

      $46.99  $52.99

    • Petcube Cam

      $31.99  $34.99

    • New

      Petcube Fountain

      $69.99  $79.99

    • Petcube Bites 2 Lite

      $99.99  $149.99

    • Petcube Play 2

      $79.99  $99.00

    • Shop All
  • Services
    • Emergency Fund

      Unlimited telehealth and $3,000 for emergencies

    • Petcube Care

      Up to 90-day video history + pet and human alerts

    • Care Bundle

      FREE camera + Petcube Care starting from $5.99/mo

    • Get Petcube App

      Scan the QR code to start. iOS and Android compatible.

  • Get Petcube App
  • Support
  • Petfeed
  • Store
  • Sign In

Petcube Fountain Support

All the topics and how-to videos you need for Petcube Water Fountain

Popular questions
Getting started
Troubleshooting
Download user guide
The water flow stoped working

Fill with water between MIN and MAXDisassemble and clean the water pipe, propeller lid, propeller, water tank, and drinking basinIf the above solutions don't work,...

The water flow does not start even though there is movement

Only the initial 30 motion detections after a water tank is installed on the base will trigger the water flow. Subsequently, motion-triggered water flow will have...

Water Fountain emits buzzing or siren noise

The water tube, propeller lid, and propeller may not be installed correctly if this occurs. Remove the water tank from the power base and lift the fountain basin...

Weak water flow

The water flow from the spout slows down gradually as the water level in the tank drops. The normal flow rate is restored after refilling the tank.

Download user guide
Email Petcube

Drop us a line, and we'll contact you as soon as possible.

Please choose your mobile platform

Devices

  • Petcube GPS TrackerGPS Tracker

  • Petcube Cam 360Cam 360

  • Petcube CamCam

  • Petcube FountainFountain

  • Petcube Bites 2 LiteBites 2 Lite

  • Petcube Play 2Play 2

Services

  • Petcube Care

  • Emergency Fund

Petfeed

  • Lifestyle & fun

  • Pet health

  • Pet behavior

  • Pet care 101

  • Pet nutrition

Resources

  • Support

  • Petcube app

  • Affiliates

Company

  • About us

  • Careers

  • Media kit

  • News

Stay tuned for updates and offers

Here's your Petcube discount

Join us on mobile and get
5% OFF your next order

Grab the deal
  • Warranty
  • Shipping & Returns
  • Terms of Use
  • Privacy Policy
  • Designed by O0

Designed by O0

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Copyright © 2025 Petcube, Inc. All Rights Reserved.

Petcube uses cookies to personalize content and ads on our website, to provide social media features and to analyze our traffic. By continuing to use our site, you agree to the use of our cookies. See our Cookie Policy for more details.

Continue
Cat On Safe
Privacy Policy and Terms of Use

I have read and agreed to the Privacy Policy and Terms of Use (they can be always found later on petcube.com)

Your Care Premium plan covers new cameras

We have noticed that your cart included Care plan for your newly ordered cameras. However, your account already has Care Premium plan which covers unlimited number of cameras. So we automatically removed Care and you were not charged for it. Thank you for your purchase, and let the new cameras serve you well!