What is the Petcube Care free trial and how does it work
You can enroll in 14-days free trial after you have activated your Petcube camera. We ask for a payment method to ensure you don't have any interruption in service after the trial ends if you decide to continue. You will not be charged if you do not continue our service (cancel subscription).
If you purchase a Petcube Care subscription at the same time as you buy a camera, your subscription will start automatically when you activate the camera.
If you do not wish to use the free trial of Petcube Care, you can choose to skip it after you have activated your Petcube camera.
If you skipped the trial when you registered your camera, you can easily activate it manually in Camera Settings - Care Settings - reactivate it under Subscription info.
You can view your subscription settings at any time in the Petcube app. Go to 'Home' tab, access camera page, select 'Settings' in the upper right corner and look for 'Subscription' under Care settings.
For more information, check out the Petcube Care subscription options on here.
Was this article helpful?
Help us improve our Support Center