Petcube Care Support

In order to cancel your Petcube Care subscription you need to open Petcube app, go to camera profile on which you wish to cancel the subscription, tap the ‘Settings’...

To start using Petcube Care, you need to have a Petcube camera and a Petcube Care subscription.  To subscribe, go to https://petcube.com/, sign in with your...

There are two modes in Petcube Care: Awake and Sleep. To change between the settings, open Petcube app, go to the camera profile in Home menu and move the slider...

Petcube Care is an optional subscription service that adds features to a Petcube camera and gives owners additional peace of mind when it comes to their pets and...

It's very easy to access your video history with Petcube Care! Launch the Petcube App on your phone, access specific camera page, and today's videos will populate...

Currently, video recording length can be no longer than 30 secs. So, for instance, if there's a motion that lasts for 2 minutes 15 seconds, the app will cut it into...

You can enroll in 14-days free trial after you have activated your Petcube camera. We ask for a payment method to ensure you don't have any interruption in service...

Premium Care subscription covers unlimited cameras connected to an account, while separate Petcube Care subscriptions are required for each Petcube camera if you...

If you own multiple Petcube cameras and want to have Petcube Care cloud video history on all of them, you can subscribe to Premium Petcube Care plan to easily cover...

1. What are Smart Alerts & How do they work? Smart alerts bring AI-powered recognition technology to the pet space. Your Petcube camera will be able to give you...