LED light is stuck on solid green color and doesn't turn blinking green

If you have issues switching your Petcube to setup mode, follow the steps below:

Power up your Petcube device and wait at least 2 minutes for the camera to boot. Keep in mind that the light on the camera may not start blinking.

Find a reset pin that came with your device, find the small hole above the USB port if you have Petcube Bites 2 or at the bottom if you have Petcube Play 2, insert the reset pin into it, hold it down for 3 seconds and release it even though the light on the device won’t change its status (it will not start blinking or change the color).

Follow the setup steps in the Petcube app and see if it works.

If you are using an Android device and you get a screen saying ‘Almost done’, you will need to follow the steps again, meaning, you will need to hold down the Start button on the back for 3 seconds again and the light on the camera may still remain a solid color.