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    • Petcube Cam

      $34.99  $49.99

    • Petcube Bites 2 Lite

      $99.95  $149.00

    • Petcube Play 2

      Out of stock

    • Petcube Bites 2

      $249.00  

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Petcube Play 2 Support

All the topics and how-to videos you need for Petcube Play 2

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About Petcube
Getting started
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Amazon Alexa
Download user guide
I can't connect to my Petcube / Petcube is offline in the app

If you cannot connect to your Petcube from your mobile phone, make sure that the LED light on the front of your Petcube is steady white. If the LED light on the...

Sharing access to your Petcube Play or Petcube Camera

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family and friends. Family members will have almost...

How to disable listening on Amazon Alexa

To turn the listening sound off, tap ‘Alexa Mic On’ below the Play icon in the center and move the slider to ‘Mic Off’ position (fig 5.3.2).

Petcube Play 2 & Bites 2 LED light notifications

The LED light on the front of your Petcube tells you about its status. Steady Green — If you just powered your Petcube up, it will show this color while...

No sound comes out of my Petcube

For the two-way audio to work, Petcube requires access to the microphone on your mobile device. To grant access to it, open the 'Settings' menu on your phone, then...

How to setup Amazon Alexa skill

Sign into your Amazon Alexa account using Alexa app on your phone. Search for and download the Petcube Skill for Alexa. Link your Petcube account using your...

Sound alert at the start of a call

To attract your pet's attention and be aware of when someone connects to your Petcube in accordance with your sharing settings, at the start of every call your Petcube...

Using motion and sound detection

If you are not using Petcube Care cloud-based video storage service, the Petcube App can send push notifications to your smartphone whenever motion or sound is detected...

Is there a desktop or a web application

At the moment, Petcube application is available for Android and iOS devices only. We are always looking for ways to make our products easier to use. For now, mobile...

What is Amazon Alexa

Alexa is a smart voice-enabled personal assistant developed by Amazon. It was first used in Amazon’s Echo and Echo Dot devices and is now available in a range of...

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Your Care Premium plan covers new cameras

We have noticed that your cart included Care plan for your newly ordered cameras. However, your account already has Care Premium plan which covers unlimited number of cameras. So we automatically removed Care and you were not charged for it. Thank you for your purchase, and let the new cameras serve you well!