Petcube Play 2 Support

To disable Alexa completely, tap ‘Alexa Mic On’ below the Play icon (fig 5.4.1), go to Settings (fig 5.4.2) and choose ‘Disable Amazon Alexa’ (fig 5.4.3).

If you cannot connect to your Petcube from your mobile phone, make sure that the LED light on the front of your Petcube is steady white. If the LED light on the...

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family, friends and anyone who installs the Petcube...

Petcube comes with 2 ways of audio interaction: default simultaneous 2-way audio and optional ‘push-to-talk’ feature that works much like a walkie-talkie. To start...

To register multiple cameras in a single account:

1. Launch the Petcube app.
2. Swipe left at the top of the 'Home' tab (fig 4.18.1).
3. Press...

For the two-way audio to work, Petcube requires access to the microphone on your mobile device. To grant access to it, open the 'Settings' menu on your phone, then...

At the moment, Petcube application is available for Android and iOS devices only. We are always looking for ways to make our products easier to use. For now, mobile...

If you get this error message, firstly, make sure you have Internet access on your wi-fi by trying to open a few websites on a few devices. If you have Internet...

Consider placing Petcube in a location that allows for maximum coverage through the camera's 138° (Petcube Camera and Petcube Play) or 160° (Petcube Play 2) wide...

At Petcube we deeply care about our customers' security. Our engineers continuously improve devices and services protecting your data and your peace of mind.The...