Petcube SupportPetcube CareWhat is the Petcube Care free trial and how does it work

What is the Petcube Care free trial and how does it work

A free 14-day Petcube Care trial of the Optimal plan is included when you purchase a Petcube camera. You can enroll in the trial after you have activated your Petcube camera. We ask for a payment method to ensure you don't have any interruption in service after the trial ends. You will not be charged if you do not continue our service.

If you purchase a Petcube Care subscription at the same time as you buy a camera, your subscription will start automatically when you activate the camera.

If you do not wish to use the free trial of Petcube Care, you can choose to skip it after you have activated your Petcube camera.

If you skipped the trial when you registered your camera, you can easily activate it manually in Camera Settings - Care Settings - reactivate it under Subscription info.

You can view your subscription settings at any time in the Petcube app. Go to 'Home' tab, select 'Settings' in the upper right corner and look for 'Manage Subscription' under Care settings.

For more information, check out the Petcube Care subscription options on petcube.com.

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