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With the latest Care events classes, Petcube gives you deeper insights into your pet’s behavior.1. What are Care events?Petcube cameras use AI-powered recognition...

In case your camera is not booting, displaying Solid Yellow LED light that doesn't change within 1 minute after the camera was powered up, you can perform Manual...

Fill with water between MIN and MAXDisassemble and clean the water pipe, propeller lid, propeller, water tank, and drinking basinIf the above solutions don't work,...

The water flow will stop automatically for safety reasons when the water level in the tank drops below the low water level line. Fountian will start blinking red...

No, the Petcube Fountain does not require an Internet connection, Bluetooth, or Wi-Fi to operate. While the Petcube app enhances the user experience with tracking...

The UV light operates automatically during the filtration cycle, ensuring the water is continuously purified without manual intervention. UVC process starts automatically...

No, the filter is essential for trapping hair, sand, and other particles, as well as for water softening and removing odors.One of the reasons you need the filter...

Replace the filter once every 4 weeks to ensure optimal water quality and cleanliness. You can purchase the filters through Petcube app.

Yes, you can connect multiple Petcube Fountains to a single account. Open the Petcube app, tap the Plus icon in the top right corner, select "Petcube Fountain" from...

Yes, the Petcube Fountain operates at below 30 dB, ensuring it doesn’t disturb your home environment.