Petcube Fountain Support

The Petcube Fountain's 1.7-liter (57oz) capacity provides up to a full week of fresh water for single-pet households, ensuring worry-free hydration. In multi-pet...

Fill with water between MIN and MAXDisassemble and clean the water pipe, propeller lid, propeller, water tank, and drinking basinIf the above solutions don't work,...

No, the filter is essential for trapping hair, sand, and other particles, as well as for water softening and removing odors.One of the reasons you need the filter...

The Fountain is primarily designed for cats and small dogs. Larger dogs may find the tray too small.

Yes, the ceramic or stainless-steel upper tray is dishwasher-safe. However, the filter, the water tank and base components should be cleaned by hand or in the dishwasher...

The water tube, propeller lid, and propeller may not be installed correctly if this occurs. Remove the water tank from the power base and lift the fountain basin...

The water flow from the spout slows down gradually as the water level in the tank drops. The normal flow rate is restored after refilling the tank.

The Petcube Fountain can be monitored and managed through the Petcube App. Simply connect your Fountain during the setup process to access features such as reminders...

Yes, the Petcube Fountain operates at below 30 dB, ensuring it doesn’t disturb your home environment.

Replace the filter once every 4 weeks to ensure optimal water quality and cleanliness. You can purchase the filters through Petcube app.