Petcube Fountain Support

The water tube, propeller lid, and propeller may not be installed correctly if this occurs. Remove the water tank from the power base and lift the fountain basin...

No, the filter is essential for trapping hair, sand, and other particles, as well as for water softening and removing odors.One of the reasons you need the filter...

The Fountain is primarily designed for cats and small dogs. Larger dogs may find the tray too small.

The UV light operates automatically during the filtration cycle, ensuring the water is continuously purified without manual intervention. UVC process starts automatically...

The water flow from the spout slows down gradually as the water level in the tank drops. The normal flow rate is restored after refilling the tank.

The Petcube Fountain's 1.7-liter (57oz) capacity provides up to a full week of fresh water for single-pet households, ensuring worry-free hydration. In multi-pet...

No, the Petcube Fountain does not require an Internet connection, Bluetooth, or Wi-Fi to operate. While the Petcube app enhances the user experience with tracking...

Replace the filter once every 4 weeks to ensure optimal water quality and cleanliness. You can purchase the filters through Petcube app.

Yes, the Fountain is designed for continuous use. If operating on battery, ensure it’s charged when needed.

Yes, you can connect multiple Petcube Fountains to a single account. Open the Petcube app, tap the Plus icon in the top right corner, select "Petcube Fountain" from...