Petcube Fountain Support

The Petcube Fountain can be monitored and managed through the Petcube App. Simply connect your Fountain during the setup process to access features such as reminders...

Replace the filter once every 4 weeks to ensure optimal water quality and cleanliness. You can purchase the filters through Petcube app.

No, the filter is essential for trapping hair, sand, and other particles, as well as for water softening and removing odors.One of the reasons you need the filter...

Yes, you can connect multiple Petcube Fountains to a single account. Open the Petcube app, tap the Plus icon in the top right corner, select "Petcube Fountain" from...

The water tube, propeller lid, and propeller may not be installed correctly if this occurs. Remove the water tank from the power base and lift the fountain basin...

The Petcube Fountain's 1.7-liter (57oz) capacity provides up to a full week of fresh water for single-pet households, ensuring worry-free hydration. In multi-pet...

Fill with water between MIN and MAXDisassemble and clean the water pipe, propeller lid, propeller, water tank, and drinking basinIf the above solutions don't work,...

The UV light operates automatically during the filtration cycle, ensuring the water is continuously purified without manual intervention. UVC process starts automatically...

The water flow from the spout slows down gradually as the water level in the tank drops. The normal flow rate is restored after refilling the tank.

The Petcube Fountain with a rechargeable lithium-ion battery that can last up to 21 days on a single charge. Additionally, a chew-proof USB-C cable is included for...