Petcube GPS Tracker Support

In the event when your Petcube GPS Tracker magnetic charging cable or silicon case is damaged or lost, please reach out to Petcube Support department at support@petcube.com...

Your tracker should report positions that are accurate to around 10 meters when outside with a clear line of sight to the sky. We are committed to making sure all...

If you aren’t receiving regular position updates or are unable to use live tracking reliably, this indicates the tracker is having difficulties connecting to cell...

We recommend to fully charge the Petcube Tracker device before its first use. Petcube Tracker comes with the USB magnetic charger. 5V adapters with an output...

During tracker setup you are required to press tracker side button to confirm the tracker selection. Press the side button one time when you hear one short...

We recommend to fully charge the Petcube Tracker device before its first use. Petcube Tracker comes with the USB magnetic charger. 5V adapters with an output...