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      $39.99  $52.99

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      Petcube Fountain

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      $99.99  $149.99

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      $79.99  $99.00

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Petcube Bites 2 Support

All the topics and how-to videos you need for Petcube Bites 2

Support articles
How-to videos
Popular questions
About Petcube
Getting started
Troubleshooting
Amazon Alexa
Download user guide
Sharing access to your Petcube camera

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family and friends. Family members will have almost...

I can't connect to my Petcube / Petcube is offline in the app

If you cannot connect to your Petcube from your mobile phone, make sure that the LED light on the front of your Petcube is steady white. If the LED light on the...

Treat recommendations

Petcube Bites camera is compatible with a variety of dog and cat treats brands. We recommend crunchy treats with dimensions of 1 inch or less. Treats should be...

Petcube can’t register on your Wi-Fi network

You may see this message when there Petcube cannot receive the IP address automatically using DHCP. Normally, the router should assign the IP address to your Petcube...

How to disable listening on Amazon Alexa

To turn the listening sound off, tap ‘Alexa Mic On’ below the Play icon in the center and move the slider to ‘Mic Off’ position (fig 5.3.2).

Sound alert at the start of a call

To attract your pet's attention and be aware of when someone connects to your Petcube in accordance with your sharing settings, at the start of every call your Petcube...

Petcube Play 2 & Bites 2 LED light notifications

The LED light on the front of your Petcube tells you about its status. Steady Green — If you just powered your Petcube up, it will show this color while...

What level of security does Petcube provide

At Petcube we deeply care about our customers' security. Our engineers continuously improve devices and services protecting your data and your peace of mind.The...

What is Amazon Alexa

Alexa is a smart voice-enabled personal assistant developed by Amazon. It was first used in Amazon’s Echo and Echo Dot devices and is now available in a range of...

Sharing access to your Petcube Bites

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family, friends and anyone who installs the Petcube...

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