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Petcube Bites 2 Support

All the topics and how-to videos you need for Petcube Bites 2

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About Petcube
Getting started
Troubleshooting
Amazon Alexa
Download user guide
Sharing access to your Petcube camera

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family and friends. Family members will have almost...

What is Amazon Alexa

Alexa is a smart voice-enabled personal assistant developed by Amazon. It was first used in Amazon’s Echo and Echo Dot devices and is now available in a range of...

Sound alert at the start of a call

To attract your pet's attention and be aware of when someone connects to your Petcube in accordance with your sharing settings, at the start of every call your Petcube...

Petcube Bites 2 package contents

The package includes Petcube Bites 2 camera, 10 ft usb-C cable, 5V/2A 110/240 US plug power adapter, a start guide, two bags of Wellness dog treats, and a mounting...

How to setup Amazon Alexa

To install Alexa, press Amazon Alexa button below the Play icon in the center (fig 5.2.1) and tap ‘Get started’ below (fig 5.2.2). Log in with your Amazon account...

Does Petcube have Internet access

Petcube devices have no Internet access and need to be connected to a local Wi-Fi network to work properly. Petcube requires a WiFi network and min 1Mbps upload...

Petcube Play 2 & Bites 2 LED light notifications

The LED light on the front of your Petcube tells you about its status. Steady Green — If you just powered your Petcube up, it will show this color while...

Will I be able to connect to Petcube if I'm travelling overseas

Absolutely. As long as your mobile device and the Petcube camera are both connected to the Internet, you can play with your pet through Petcube from anywhere in...

Sharing access to your Petcube Bites

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family, friends and anyone who installs the Petcube...

Flinging Treats with your Petcube Bites Device

To fling treats, use the bone icon in the bottom left corner of the app while in play mode (landscape orientation during live stream), then hold down the...

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