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      $34.99  $49.99

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      $109.95  $149.00

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      $199.00  $229.00

    • Petcube Bites 2

      $219.00  $249.00

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Petcube Bites 2 Support

All the topics and how-to videos you need for Petcube Bites 2

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Download user guide
Petcube Play 2 & Bites 2 LED light notifications

The LED light on the front of your Petcube tells you about its status. Steady Green — If you just powered your Petcube up, it will show this color while...

Petcube Bites 2 factory reset instructions

If you have a problem with your Petcube and need to reset it, follow these easy steps: First, if you have previously set up your Petcube:

  1. Open the Petcube...

Treat got stuck in the camera

If a treat gets jammed in the container, you'll get a notification via the Petcube App. You can dislodge the treat by removing it or shaking the container to...

Petcube app shows ‘no treats’ message

In case the Petcube app is showing an error message that says your Petcube Bites has no treats despite the container being filled with treats, simply ignore this...

I don't see my home Wi-Fi network

This may happen if you’re using a hidden Wi-Fi network. If you have a hidden network, you will be prompted to enter your network SSID and password manually. If...

Oh bummer setup error on Petcube Bites 2 or Petcube Play 2

If during the setup you're getting an 'Oh Bummer' error message, turn your Petcube off and back on, wait up to 1 minute until it boots up and starts...

The LED is slowly pulsing orange and doesn't turn white after setup

Slowly flashing orange LED light normally means that the device was connected to your wi-fi router but the router doesn't allow the Petcube to connect to the...

Petcube Play 2 or Petcube Bites 2 can’t establish the cloud connection / No Internet connection

If you get this error message, firstly, make sure you have Internet access on your wi-fi by trying to open a few websites on a few devices. If you have Internet...

Petcube can’t register on your Wi-Fi network

You may see this message when there Petcube cannot receive the IP address automatically using DHCP. Normally, the router should assign the IP address to your Petcube...

The LED is pulsing yellow and doesn't turn white after setup

This problem may occur if you have entered an incorrect password for your home Wi-Fi network during registration. To change it:

  1. Open the Petcube app.
  2. Go...

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We have noticed that your cart included Care plan for your newly ordered cameras. However, your account already has Care Premium plan which covers unlimited number of cameras. So we automatically removed Care and you were not charged for it. Thank you for your purchase, and let the new cameras serve you well!