Petcube Reviews

Find out what real customers are saying

Average rating

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  • BC
    Beverley Cartwright

    May 30, 2017

    Five Stars

    great device
  • AC
    Amazon Customer

    May 29, 2017

    Best purchase ever!!

    I love my pet cube play camera. I love that I can see what they are up to when I am not home. Plus when my older cat was sick I could keep an eye on her. It is nice to talk to them too.
  • D
    Dara

    May 29, 2017

    Great improvements from the first version!

    It's my second Petcube. The first one was the previous version I bought it for my mom and she is still happy with it. And I think she is using it as a security cam as well :)They have made really good improvements from the first version. The video streaming has higher quality and the laser works better as well. But my cat is a lazy ass so it's hard to move him even with a faster laser :)Also, this new feature of night vision is awesome! I can finally see what my cat is doing at night when everybody else is sleeping.The setup was so easy, as always, just a few steps. I definitely recommend this to all my friends who has animals at home.
  • S
    Stephanie

    May 28, 2017

    Five Stars

    Problem was fixed immediately. Thanks.
  • J
    Jachetwood

    May 28, 2017

    Fantastic, patient, and very knowledgable technician.

    Great help from pet cube rep. Excellent!!!
  • JM
    Jae Mat

    May 28, 2017

    I love watching my dogs especially when I'm at work most ...

    I would buy another one if they had another sale. I love watching my dogs especially when I'm at work most of the day.
  • E
    ERIN

    May 26, 2017

    LOVE IT !

    Absolutely LOVE this camera ! My cat goes crazy for the laser, she loves chasing it around. The picture is super clear, the night vision is awesome , it's all around a great product ! I Highly recommend this to anyone !
  • sl
    sassy lashes

    May 25, 2017

    Very Happy

    I love this pet camera. It gives me piece of mind when I am away from home, and it's really interesting to see what my dogs are up to while I am out. I also use it at night as a sort of security camera so I can see what is happening downstairs. My Petcube Play is very easy to use, and has worked well. I am definitely glad I chose this over other pet camera options.
  • v
    vegaswaldo

    May 25, 2017

    Pretty easy to use and interesting.

    We got a PetCube play to keep an eye on our two dogs while we were at work. The setup was fairly easy, and within a couple of minutes we were up and running. The camera quality is excellent, even in relatively low light, and the microphone and speakers allow for communication with the dogs.Just a couple things we were able to see over the past couple of weeks:- Dog B was lying on the back of the couch when we weren't home. Busted! He knows he is not able to do that, but apparently when we leave the rules go out the door!- Dog B was lying in Dog A's crate.- We actually saw Dog A pull his blanket out of the crate in front of our patio door so he can lay on it while looking outside. Cute.We have played with the laser a few times, and the dogs do respond to it if they notice, but at least where we have it set up they don't always notice right away.It's pretty interesting concept and the camera/video quality is pretty good. Would recommend.
  • LP
    Laura Person

    May 24, 2017

    The Katz like it

    We have really enjoyed the pet Cube and more importantly our cats really enjoy it the autoplay mode keeps them fascinated and ready to go all the time the only problem I had with it is the sound I get some sort of feedback on it when I try to talk to him so I usually don't use it I'm looking forward to seeing new products come out of this company
  • AC
    Amazon Customer

    May 24, 2017

    This has been great. I work shift work odd hours and then ...

    This has been great. I work shift work odd hours and then gives me peace of mind when I'm working nights, being able to check on them here and there.
  • D
    Debbie

    May 24, 2017

    GREAT!

    Love It!
  • JB
    Jennifer Bradshaw

    May 24, 2017

    I absolutely LOVE this product

    I absolutely LOVE this product!! I love being able to keep an eye on my sick pets all through the night, and when I am away from home. With my Jack Russell terrier, he has anxiety issues when I am not there, so its nice to check up on him, and talk to him to let him know I will be home soon. And my cats LOVE the laser light play option! Its perfect for my 1 dog, 4 cat family!!
  • PS
    Peggy Stein

    May 24, 2017

    Love this!

    Love this!!!
  • P
    PBnWhine

    May 24, 2017

    FUN!

    So much fun! Cat or dog! AND I get to watch what the pets are doing when I'm away. 2 way speaker gets their attention if they are being bad. (nooooo it wasn't the dog! BAD CAT!!) It's fun!
  • M
    Marco

    May 24, 2017

    Five Stars

    FANTASTICA!...
  • B
    Bix56

    May 24, 2017

    Excellent Way to Keep Tabs on Your Pets

    The Petcube is terrific though it took several tries to get it setup. The instructions and online video make it appear to be a simple "plug and play" type of device. This was not our experience. After several phone calls with Petcube tech support I learned that all I needed to do was temporarily disable my network firewall on my router page while Petcube linked to my home network. I re-enabled the firewall and have had no problems since.The Petcube is a fun way to watch what your pets are doing "after hours" and the laser is great for our cats. I would highly recommend the Petcube.
  • A
    Ana

    May 24, 2017

    I love it! I was going to give it 4 ...

    I love it!I was going to give it 4 stars because last time I travelled I plugged it hoping it would just work while my taxi was waiting outside, and it wouldn't connect, so I ended up not being able to watch my cats while away, which is the only reason why I bought it. However, when I came back I contacted customer support and they replied my email so quickly and were SO helpful. I followed the instructions they sent and my camera connected on the first try, and now seems to work just fine and connect automatically when I plug it in.The company is amazing. I bought mine via kickstarter and they have always taken such good care of their supporters/customers. I only have good things to say about them, so those little software flaws that can be quickly fixed by their A+++ customer support don't bother me too much.The only thing I miss is an on/off button so that I don't have to unplug it to turn it off I don't like to have it on when I'm home.
  • TS
    Tammi Sullivan

    May 24, 2017

    Love this!

    Love this!!! I have found out that my 2 bulldogs are really really boring lol...but i love being able to check in on them when we are away, even if they are only sleeping. :)
  • B
    Becca

    May 24, 2017

    Wonderful. Best gift for any pet parent

    I absolutely love my petcube. I've had it since Christmas 2016 and it has been wonderful. It works off WiFi and as long as you have a good connection, the picture on your phone will turn out great. I lived in an apartment where the WiFi signal was not great, so the picture quality wasn't the best. I moved a few months later and the petcube wasn't picking up any signal. I contacted the customer support number and they were extremely helpful! They sent me out a new one (under the one year warranty), and kept in contact with me the whole time. If I ever wondered where my petcube was (in transit), I would contact them and get my answers. My new petcube works great! I couldn't be more happier!!!
  • M
    Minna

    May 23, 2017

    Get's the job done! To spy on my dog!

    The initial set up was a little hard, maybe due to bad connection but it took a while. Video clarity is fantastic but movement can be choppy. Sounds is also a delay, I can hear myself echoing back. The app is pretty amazing, I did not know I was able to look at other pets who have set theirs public. (Kind of creepy, kind of cool).I am still not sure if my Petcube is available for the pubic to see but I prefer my privacy =PMy dog Luigi didn't care for the laser but I had fun poking around playing with other pets who do like the laser. Laser didn't seem to do well in daylight but best at night/ darker room. Overall, great product to check on my dog to see what trouble he has got himself into!
  • ET
    Emily Turcotte

    May 23, 2017

    Worth the Upgrade

    I decided to upgrade my Petcube Camera to the Petcube Play and boy am I glad that I did! While initially I didn't notice the picture quality difference between 720p and 1080p, I did notice it when I zoomed in to see my dog Tater Tot. Also, I love that the higher definition is better in low light. My favorite feature is night vision. Especially in the winter, inevitably I would forget to turn a light on before leaving for the day. After a certain point, I wouldn't be able to see Tater anymore because it would be too dark. Not anymore! I turned the lights off to try it out at night and it works great! I can actually see objects, my dog and myself and none of it was blurry or pixelated. If you're thinking about upgrading, I would highly recommend it. As a bonus, the body to the camera is much smaller! See photo for comparison (old one on the left and new one on the right).
  • CS
    Cara Simonds

    May 23, 2017

    Arrived in time in really good packaging. Has good instructions and is super easy ...

    Arrived in time in really good packaging. Has good instructions and is super easy to set up. I got the rose gold one so it is really pretty as well. Now when I'm at work all day I can check in on my pups!
  • AC
    Amazon Customer

    May 23, 2017

    Five Stars

    Great product, excellent service
  • AC
    Amazon Customer

    May 22, 2017

    Five Stars

  • Dwc
    Drinks with cats.

    May 21, 2017

    Great system

    I like this, the image quality is very good, if laggy, which isn't a big deal for me since it's just a monitor for my kitties when I'm gone.The laser is not very responsive, so I don't see myself using it very often. Maybe a future software update will improve it.Set up was a little difficult, but tech support got me all straightened out, and after a reset of the cube, set up worked as advertised and was fast.I am going to buy a tripod for the cube, which should give me a better field of view. Right now, I set it on my kitchen counter, so it doesn't pick up most of the floor area where my cats hang out just because of the counter height.The cube is very small, and is unobtrusive. It comes with a very long USB power cable, I haven't measured it, but I'm betting it's about five feet long. Such a long cord makes it easy to position the cube wherever you want it.The two way audio option is no good. You can hear things fine through the app, but the actual cube is just a whisper. Not worth buying for that feature alone.Overall, I'm ok with the cube, but I think a cheaper Web cam type system would have been just as good since the laser isn't great. Unless an improved model with better laser response comes out and volume control for the audio on the cube, I don't see myself buying another.Update - The manufacturer reached out to me, and put my username on a firmware update list. Since the update, the laser is far better. It's still not as smooth and responsive as a toy laser in the hand, but the cats (and I) are much happier now with the current ability of the laser. The audio has also gotten much better. There is now a volume control on the app for the audio, and it picks up my voice much better and you can hear it clearly through the cube. I'm now very very happy with this cube, and updated this from 4 to 5 stars. If my experience continues with this upward trend, I will definitely get a few more cubes for other parts of my house.I do recommend getting a tripod for it. However, the mount screw in one I got for the cube wouldn't reach the threads in the cube, because they're rather deep into the cube body. I got an adapter 'long' screw for the tripod, and it solved the issue. Now, I have a great and adjustable view of any room I wantc to put this in.
  • KC
    Kindle Customer

    May 19, 2017

    I love my Petcube

    I love my Petcube. I love being able to see, talk, and even play with my kitties when I am not home. It has been making my vacations leaving my girls a much easier thing for me.
  • JiSF
    JB in San Fran

    May 19, 2017

    Petcube Is Meowvalously FUN

    Fun Fun FUN to be at work, hear the cube purr and watch my cats in my home.
  • mb
    madelyn bailey

    May 18, 2017

    The pet cube support team gave excellent customer service

    My cat knocked the pet cube off a shelf and broke it. The pet cube support team gave excellent customer service. I will have my pet cube back up and working soon.
  • SE
    Susanne E.

    May 18, 2017

    ... had many questions and the team has always been great to respond promptly and explained what to do very ...

    I have had many questions and the team has always been great to respond promptly and explained what to do very well.
  • JR
    Justine R

    May 17, 2017

    Recommended

    Great buy for any pet owner who misses their cat/dog when they're away. I loved being able to see what my dog was up to while I was away for work. It was also fun seeing other people's pets. It was very easy to set up. The app that supports it is also user friendly and works great. They have this Petcube Care subscription that allows the Petcube to record when it detects voice and/or motion so you can capture your pet's cute moments while you're away and be alerted when a stranger has entered your home! It can sometimes take a while to connect, and there are times when the camera feed lags a bit, but it doesn't get too bad that it's frustrating. It is definitely worth buying if you want to always be able to check up on your pet. My dog doesn't care much for the laser pointer so I can't wait for Petcube Bites!
  • MSAC
    Mr. Stephen A. Cameron

    May 16, 2017

    A real life Tamagotchi! So much fun!

    I got the Petcube Camera from Amazon, but really wanted a night vision camera. So I imported the new Petcube Play from the US instead.Boy, is this fun. It's a lot smaller and with a tripod it fits neatly on a table with a long USB-C lead. They supply an mains adaptor - but simply used a UK one instead.We love the feature of seeing and playing with other people's cats. It is as engrossing as YouTube can be without all the canned videos of cats doing silly things. It rejuvenates the whole genre: like a real life Tamagotchi!As an application developer and hardware engineer: the product is great both in the smaller box and the application. Just a pity I had to import it - I'm told it will be available in Europe in the Summer 2017.Fantastic - exactly what IoT was about.
  • D
    Daan

    May 16, 2017

    Five Stars

    great product and excellent support from the PetCube team! Very impressed by the friendly staff:)
  • L
    Luv2Read

    May 14, 2017

    Love Petcube

    When I called for help, the girl was amazingly patient and directed me how to get on. I've only had it 2 days and I am obsessed with checking in my pets!! So fun!!
  • RC
    Rachelle Chenier

    May 14, 2017

    Wide view and clear picture!

    The Petcube has been amazing for us. We are able to check in on our dog as well as our home at any time when we are away. The camera quality is really clear and offers a very wide view which is great.
  • BB
    Bndicte Blain-brire

    May 12, 2017

    Five Stars

    I love it!!
  • OT
    Olivier T.

    May 12, 2017

    Great product :)

    Reactive Support, and great product ; my cat love to play with it (and me too ^^)
  • B
    Bronnah

    May 12, 2017

    Great company to deal with

    I had this as a gift for Xmas and was four months before I had a compatible phone. On setting it up was found to be faulty. Contacted the company and without any trouble whatsoever I received a replacement within six days. They even reimbursed me within 24 hours for the return of the faulty camera. Brilliant company. As for the camera does exactly as it says.
  • HR
    Heather Rifkin

    May 11, 2017

    Great purchase!

    I have enjoyed my petcube so much. I had a bit of trouble getting my wifi to find the device, but the customer service was quick and very helpful and the problem was fixed quickly. I have it placed on a high shelf and have a birds eye view of the area my cats are usually in while I am gone. I enjoy being able to check on them while I have to be away. My young cat LOVES to chase the laser and my kids love to control the laser with my iPad. It so convenient right on my phone to check on the go. We have an older cat and I often worry about him when I'm away. This is a great idea and I have definitely used it more than I thought too. I still have things to learn and I'm sure I will only love it more.
  • JG
    Joelle Gunnels

    May 10, 2017

    Good product has many uses

    It's night vision is awesome. Live streaming video is a little staggered but recorded video is great. Laser is off but still fun.
  • SA
    Shoe Addict

    May 10, 2017

    Very pleased with it

    Given to me as a gift! Very pleased with it!
  • G
    Gigi

    May 10, 2017

    no problems happy camper

    does just what it said it would do no problems best customer service ever! dont like that i have a prescribed number of words i have to put in review!
  • RMD
    Robert M. Driscoll

    May 10, 2017

    Great Product!!

    Petcube works great. My girlfriend is constantly watching her dogs on her iphone!! I just had one small issue and Customer Service responded to my email with in ten minutes and addressed my issue was resolved.
  • BB
    Brie B.

    May 09, 2017

    I wonder what the dog's up to...

    We have had our PetCube for a month now, and it has been great for added peace of mind when we leave our girl (dog) home alone. The device was easy to setup and works exactly as expected. The sizing is much smaller than I originally expected, which was a bonus as I don't want more bulky electronics in our "cozy" space.The PetCube is super convenient for checking in on our 6-year old couch hound when we have a longer day at the office, or when we just miss her and want a little cuteness to get through the day. The one thing we would love is if there were a way to set up the motion/sound notifications during specific hours only. From what we've found, you can either set these notifications on OR off, but we don't want to get these alerts when we're home and moving about with her... that just results in a lot of notifications, and can be a little bit creepy to some extent.Overall, great product and super user friendly!
  • jd
    jill dupont

    May 08, 2017

    Fur baby cam

    Love it and love having the ability to check in on my furrbaby. The video option with care is awesome too.
  • S
    Saber

    May 08, 2017

    Love it!

    This is super clear and the night vision is really awesome. The voice option works pretty well but it took a while to figure out you just have to talk a bit louder than normal to transmit properly. Also, the laser light isn't the greatest as far as smooth tracking goes. It's pretty jumpy and I wish it would be more responsive but its not a deal breaker (even after calibrating it several times). I have had no issues with connecting to it. I can check on them from work or while at the store with my phone being on data, although the wifi does make the video recording a bit more smooth.Overall, I love this and would definitely buy another one for another room in the house :)
  • MK
    Michael Klein

    May 07, 2017

    An amazing product all around

    The camera has an extremely wide view and really covers a lot of ground, which is great. I love finally knowing where my dog spends most of her time while I'm away at work; so fun! Where I think this video/camera really goes beyond other products is the very intuitive Android app along with the features. Being able to communicate back and forth with your dog is something I never thought I'd be able to do. I haven't gotten her to play with the laser yet, but I feel like that's more of a cat thing than a dog thing anyway. I'm on my 30-day free trial of the cloud video service, and it's definitely something I can see coming in handy. The app sends notifications when there's movement so you can see what's going on at home, without having constantly check when there isn't any movement.I'm extremely happy with this purchase; great new tech for a device under $200. I'm looking into potentially adding a camera in the bedroom as well.
  • NS
    Naythan Smith

    May 07, 2017

    Works well.

    This works better than I expected, even. I did have a small issue when activating the product, but customer support was swift with their assistance and I haven't had any issues since.
  • AC
    Amazon Customer

    May 07, 2017

    I love this thing!

    I have 2 very lovable cats and when I first saw the Petcube I was immediately sold on getting one or something similar. I did not immediately go out and purchase, though. I read reviews and did some research. I found there to be varying reviews on the Petcube Play, but in the end I gave it a shot.Aside from the initial set up taking a bit longer than I like I am very happy. Once I put my phone in airplane mode (a tip I saw here), the setup was a breeze. When my wifi isnt on the fritz the Petcube connects to my phone immediately and I am granted with a great view of my cats. The camera works excellent at night too. The laser is a bit laggy BUT that does not bother me. It is still sharp enough to warrant some fun play with them.I have faith that if something were to happen that I would get good support from the Petcube staff. I recommend if you are a pet lover and enjoy checking in and playing with your pet when you are away!
  • AC
    Amazon Customer

    May 06, 2017

    Great, interactive toy!

    The Petcube was great and a lot of fun! It was hilarious to watch the cats first reaction to hearing them called when I wasn't there. The customer support was also superb when I had questions.
  • J
    Jaimi

    May 06, 2017

    A must have for all pet lovers

    Great device. I love the night vison and that it records. When i changed my router and my petcube got discounted, i had to call in to customer support and they were excellent! Im really happy with everything all around!
  • RLM
    Rhonda L. Mitchell

    May 05, 2017

    This is a great way to keep tabs on my pup when I ...

    This is a great way to keep tabs on my pup when I can't be home. The feed is lagged sometimes, but for the price, it's pretty good and I perhaps only delayed by a few seconds sometimes. The sound is rather loud and obnoxious and I don't use it. It would scare the poor puppy! But all in all, I'm very happy and feel like I accomplished what I wanted for a reasonable price (to be a fly on the wall when I can't be home).
  • LO
    Lauren O

    May 05, 2017

    The Petcube is awesome! It makes it possible to interact with my ...

    The Petcube is awesome! It makes it possible to interact with my cats when I am away, which is especially useful right now, since we currently live in two different cities (I moved recently for work). It's fun watching my cats follow the laser pointer and see their ears perk up when hearing my voice.I also really like the Petcube app. You can both watch your cat's video stream (private/public options) or others pets' streams, if their owners made their video streams public.I took one star away from this product, since the connection is not always good. A lot of times you'd need to tap on the screen repeatedly to get the laser pointer to move. But I would still recommend this pet camera!
  • M
    ML

    May 05, 2017

    I was having much difficulty and the two people I spoke to were just amazingingly patient and nice. Thank you for helping me set

    A very, very helpful, courteous support team! I was having much difficulty and the twopeople I spoke to were just amazingingly patient and nice.Thank you for helping me set up the Petcube!!!
  • DC
    Dena Cuellar

    May 04, 2017

    FUN! software still has some kinks to work out

    FUN! software still has some kinks to work out, the laser doesn't track well even after calibration, but the night vision is cool, and the tech support is awesome! im having fun with it!
  • TL
    Taylor L.

    May 04, 2017

    The Must Have For Dog Owners

    Petcube was a great addition for our home. It was easy to setup and use. Our dog absolutely loves it and we love being able to check in on him. Best feature is the ability to talk to him while we are work. We love our Petcube!
  • LNB
    Linda Nguyen Bennett

    May 04, 2017

    Petcube Play was the best one of all

    After researching multiple pet cameras, Petcube Play was the best one of all, love this product! Super easy to set up and I can check in my fur babies anytime I want with ease.
  • M
    Maxwell

    May 04, 2017

    Very fun, peace of mind.

    At first I was a bit hesitant, but now I love it! The attached picture is one I just snapped form the Petcube app on my phone from at work just now.The setup was very simple! I like that my girlfriend also could make an account and use it from her phone too.The motion detection (and auto-recording) function surprisingly well and trigger most of the time my snake moves around his tank, and that's with the camera looking through a glass panel. I find that to be impressive.Occasionally I use the 2-way mic to wake up girlfriend up when she's sleeping in and I'm at work! lololol. Even though I use this product for a snake it's still very useful!The nightvision is impressively clear! I've used the live Facebook feed option to stream one of my snakes feedings to facebook, that was great! I'm aware most people get these for cats/dogs/birds, but I like to make a lot of observations on my snake. The quality is such that I can make out which general direction the needle on the temperature gauge inside my tank is pointing. Though I can't read the numbers out, I've memorized where they are so I know what position means what temperature by looking through the Petcube feed. :-)At first the streaming quality wasn't great (for the first day) and then it got better and stay better. It now rarely says "low connection quality" anymore and is almost always (90% of the time) providing the full quality. To be fair that is mostly signal strength / sever settings stuff anyways, which wouldn't be the fault of this product.
  • GC
    Gianmarco C.

    May 04, 2017

    Great Product

    I feel a lot more comfortable leaving my pup at home now that I can check up on him and reassure him with my Petcube! It has great quality video and makes raising a puppy a lot easier.
  • s
    saragnyc

    May 03, 2017

    i love this pet camera

    i love this pet camera! the picture is super clear, the app is easy to use, and the camera set up was easy. im amazed at how wide the reach is.
  • EA
    Edgar Ayala

    May 03, 2017

    Greatttt

    Amazing toy for our babies!
  • a
    aiwillia

    May 02, 2017

    Great item and loads of fun!

    I was excited to set-up my Petcube Play to see what my kitty does when I am away from home! Turns out...she sleeps a lot! :) I have enjoyed being able to check-in on her and see what she is up to when I away, especially when I am away overnight. The Petcube Play was easy to set-up and it is very easy to use. I was pleasantly surprised how such a small item has such a wide lens camera. I was able to set it up to get a view of my entire living room where my kitty hangs out. The voice and speaker feature works great. My cat is a bit confused when I speak to her, but I think it would be great to use with a dog. My only disappointment is that the laser pointer is a bit slow and not very accurate to where you put your finger on the screen. When I move my finger, it is hard to see where the laser pointer goes and makes sure that it is moving around where I want it to. Other than that, I love this item! I am going to let my brother and sister-in-law know about it!
  • MG
    Marisa Grimshaw

    May 02, 2017

    Highly Recommend!

    I absolutely love my Petcube! I was pleasantly surprised by how easy this was to setup and furthermore, how easy to navigate the app is. My dog had surgery on her knee in March and I returned to work after the first few days and being able to check in on her throughout the day during her recovery gave me great peace of mind. Highly recommend! LilyBug recommends it too!
  • CM
    C. Mendizabal

    May 02, 2017

    Awesome gadget! not only I caught someone doing something ...

    Awesome gadget! not only I caught someone doing something he shouldn't.... but also I had lots of fun seing my dogs playing and snoozing all day long. I love that I can talk to my mom through the camera when she takes them out.
  • M
    MZHOLLAND

    May 01, 2017

    Excellent!

    Great product, my cats love it. Excellent customer service too!
  • AC
    Amazon Customer

    May 01, 2017

    Love my Petcube

    Love my Petcube! Was so useful when I was out of town and wanted to do a little check in on my pup.
  • K
    Kathy

    April 30, 2017

    Easy to set-up and it works!

    The main thing is that this actually works and the set-up is very easy! This is the 2nd pet video system I've ordered. I originally tried a different brand and the set-up was impossible. Even their customer service couldn't help me so I returned it. The Petcube on the other hand is very easy to use and the quality of the camera is good.Features:Talk to your pet and hear them- 2 way soundzoom option on videoLaser playtimeNotification if there's sound and/or motion in your home (customizable)Can stream on facebookCan enable auto play with the laser or you can control itLaser starts with call or you can turn that offCan have multiple usersThe video loads quickly, I was able to play with my cat with the laser and call for her when I didn't see her within the frame. With the laser it does default to start automatically when you login to check on your pet but you can change that in the settings. You can also enable the laser to play with your pet automatically if it senses motion. There's also an option to do Facebook streaming in the settings but I didn't try that feature. You could also zoom into the frame and if there was movement the Petcube app would text me to let me know so it's kind of a security system too. You can also set it up to notify you if there's sound within your home, both motion and sound, or one or the other so it's customizable. Great if you want to check-in on someone caring for your pet while you're away and you can even save video to your phone.Also I was able to install the app on my phone and my husbands' phone to check on the pets so you could have multiple users. It doesn't kick you out for having 2 users.Cons:The only cons are that the camera doesn't rotate so you want to put it in a place where you can see most of the room where your pet will be. Also the laser does have a bit of lag time.
  • S
    Sue

    April 30, 2017

    Four Stars

    Petcube works really good love being able to talk to dogs when we are out of the house
  • CM
    Cat Mom

    April 30, 2017

    Love the Petcube Play

    Love the Petcube Play. I have a diabetic cat that sometimes doesn't want to eat his breakfast when I'm rushing out the door for work. Due taking insulin, he has to eat. I have a subscription to Petcube Care to check in on whether he's eating when I'm gone. You know what? That stinker waits until I walk out the door then gobbles his food and wanders to the other 3 cat's plates for scraps! Definitely great piece of mind for myself. I also like that I can talk to my cats and play with the laser light when I work midnight shifts and they're home alone.
  • i
    inkonapin

    April 29, 2017

    Really fantastic if/when you get it connected!

    I purchased this wondering if I would be the buyer who had a smooth setup, or a frustrating one. It was initially the latter.I have two android devices with bluetooth, a nexus 6p and a nexus 7. It didn't seem like either would connect via bluetooth. The 7 didn't even see it. At first I tried to connect within the app. It was clear something was happening, I got a solid green light, but the app screen was the same: searching... Now, I think perhaps I was impatient, as I have read other reviewers waited 15 minutes or so to get that initial connection. After 2 hours of resetting the pet cube, powering off and on, installing the latest android update (7.1.2), running my phone is safe mode, etc etc etc, it still wouldn't work. I did learn something important though:Do not pair to the petcube through your phone's bluetooth settings! Let the app do it for you, in fact you have to. It will not pair outside of the app.I got some weird messages when I tried to pair through my phone (i.e. not in the app) like: nexus 6p can't communicate with petcube; couldn't connect with petcube because of an incorrect pin or passkey. Most of the time, it would just silently fail though. These are an indication I should have been letting the app do the work for me. Looking at my bluetooth settings was good for one thing: I could tell my 6p saw the petcube and my 7 did not.Eventually I broke down and downloaded the app on my husband's iphone. It worked instaneously, and the rest of the setup was a breeze.Do not despair too much if you have bluetooth issues. Once you do get bluetooth connected, you set up access to WiFi. Once you have WiFi you are done with bluetooth and you can use the petcube app from any android device without issue. If you ever need to go through everything again of course, maybe you change your WiFi password, or move to another WiFi network, you will need bluetooth again. Which will probably happen at some point. Hopefully we will get it to work again when that happens.As for the petcube itself, once connected, I love it! The laser does have a little lag, but I find slow swiping in certain directions really helps. I have a cat who is obsessed with laser pointers, so she has taken right to this. I am very pleased with it so far.
  • LB
    Linda Bloom

    April 29, 2017

    Five Stars

    I love this camera. It makes me feel better being able to check on my dog while I'm away
  • OHD
    Oh Happy Day

    April 28, 2017

    user error on one, broken laser on another

    due to user error (didn't know at the time) I returned the first one (pink), wish I would have kept it :(2nd one (silver) the laser was broken, hoping 3rd one will be good. Product is good as far as I can see.
  • AC
    Amazon Customer

    April 28, 2017

    Great Product

    Love the Petcube! It was easy to set up and the night vision is excellent. When I had an issue customer service was quick to respond and was very helpful.
  • AC
    Amazon Customer

    April 27, 2017

    PetCube lets you play (and spy) on your pets when you are away! "Who knocked over the trash?!" Haha. Problem solved

    Got my item fast! Was very excited to try this item out, and it lived up to the hype. My English Bulldog, who snorts and snots all over the place loved it's new friend! At first she was a little confused and a little scared, but after about a minute, she was snorting and snotting all over the laser pointer that I control! Haha. I am a big kid at heart and love to hide in the other room and mess with my best friend (my dog). The set up is easy, the black box is greatly designed and when I'm off teaching my middle schoolers, I was able to show my whole class what my dog is up to at home! THe kids loved it! (You can also use it kind of as a granny cam as well!)Petcube Play 1080p Video, Night Vision, 2-way Audio, and Built-in Laser ToyI would recommend this product to anyone who has to work long hours (like me, a teacher) and love their pet! I have already shared this product with my family and friends and they have recently bought one for themselves. It honestly sells itself. Great product. very happy. Thank you!
  • T
    Tyler

    April 26, 2017

    Its a great product. Sometimes the app crashes and I have ...

    Got the PetCub to keep tabs on my cat when I'm at work or away on short trips. Its a great product. Sometimes the app crashes and I have to delete and reload, but other than that it has been great. I am able to play with her and see her clearly. Wised I would have bought sooner!
  • PH
    Pandora Handcock

    April 26, 2017

    Five Stars

    This product and the tech support are amazing!
  • Vl
    Vernica lpez

    April 26, 2017

    Five Stars

    Lol
  • AC
    Amazon Customer

    April 25, 2017

    Cute

    It's cute. The dogs can hear me and they bark and get all crazy happy. It's sturdy construction. It fits in perfectly with my living room furniture. It's sleek. The camera angle is a good size, and the laser does work how it's intended to.
  • w
    wh

    April 25, 2017

    Nice gadget

    Nice toy. Laser not as reactive as you might expect, there is always some kind of latency. Also the question of privacy with an internet connected device raises some questions. However, a nice unit and the cats love to play with it.
  • AC
    Amazon Customer

    April 25, 2017

    I LOVE PETCUBE

    I LOVE the petcube. As a slightly overprotective pet mom, I worry about my dog and cat when I run off to work every morning. I also feel guilty that most of my day is spent away from them, often wondering how they fill their day and wishing I could play with them. Thanks to the petcube, I can check in and play with my pets anytime I want! Both pets LOVE the laser feature. I even use it when I am home with them, they could chase it around for hours. I like that the petcube has a feature called "auto play" which enables the laser whenever there is significant movement. So even when I am not actively playing with my dog or looking at the feed, I know that she is being entertained. I just wish there was a feature where you could turn laser play on or off and not involve the motion detector. When I am home doing homework I would like my dog to be able to play with the laser continuously without me having to control the laser with my phone or enable "auto play" because auto play doesn't seem to activate the laser for too long. I also like that you can invite friends and family to view your petcube. My boyfriend and I live together so he can log into my petcube and check on our furry babies too. You also receive an alert when these approved members have accessed your device. Overall, I really like this product. As an overprotective pet mom, it helps put my mind at ease. There are somethings that could be improved but very minimal. I have already recommended the petcube to all of my animal loving friends and I will continue to do so.
  • AC
    Amazon Customer

    April 22, 2017

    Love it!

    Omg... Petcube is so amazing! I wish I had found out about it earlier! There have been so many times I have gone on vacation and hired a pet sitter to stop by a couple times a day to feed/check on my cats. Even with a sitter keeping me posted on them.. I still had such anxiety wondering how they were doing.. And just really missed them! Petcube allows me to see them and check in on them from anywhere, whenever I want! The camera is wide and very clear, which is awesome. They love the laser tag too haha! Great bonus! I feel so comforted now having this and always knowing that they are ok! Highly recommend!
  • J
    Jenna

    April 21, 2017

    ... my mom and I have a petcube and we love them. My mom was having some issues with ...

    Both my mom and I have a petcube and we love them. My mom was having some issues with the app on her phone so we had to contact customer service and I have to say that their customer service is EXCELLENT! Its sad to say, but good customer service is rare now a days and they go above and beyond to be sure youre happy. I received a response to my email within less than an hour on a wednesday night! They were also able to resolve our issue. We are beyond happy. I love being able to peek in on my pup during the day.
  • SB
    Sara B

    April 19, 2017

    Five Stars

    I can see what my cats are up to at all times. Ultimate for cat voyeurism.
  • JJMR
    Jacob J. M. Richardson

    April 19, 2017

    PetCube Play is truly a great invention and must use product for you and your companion!

    I ordered the Petcube Play just recently and am already so excited about it! I used to feel so bad leaving my French Bull Dog/Boston Terrier alone all day with nothing to do but lounge around and mope until I returned home. But now all that is put to rest! The PetCube play allows me to check in on my pet and the laser light to play with him is amazing! The Carbon Black box is so small and easy to use, easy to set up as well! I also can now check in on him frequently and watch as my dog walker helps out as well! It's an amazing invention and really brings you closer to your pet while you are apart at work or out of the house for the day. I will totally recommend the PetCube play to friends and family and it's already going to be a great Xmas gift for my sister and nephew for their pets! Thank you so much for the fast and easy shipping as well and easy set up instructions on how to work it. Definitely a great purchase, a 5 star item!-Jake
  • AC
    Amazon Customer

    April 19, 2017

    We LOVE our new Petcube Play!

    We bought our Pet Cube Play because we recently became parents of 2 new kittens. The Pet Cube Play makes it really fun to see what they are up to during the day while we are at work. They picture quality is great and the wide angle covers an image of our entire living room where they like to hang out. The kittens also are very curious about the laser! Its so fun to be able to play with them while not physically being home. Setting the camera up and downloading the app was super easy and the look of the camera is super sleek and looks nice in our living room. We are very happy with our purchase.
  • J
    JoshJosh

    April 19, 2017

    Functional, attractive, with a well-designed app

    I've been using this for months. It's a very solid unit, well-built and it boots up quickly after you plug it in. The camera is very good and clear and it has a nice wide angle that lets one see more of the room. It also captures in low light, switching to the night vision automatically (very convenient!). The app (I am using the iOS version) is very easy to use and it is easy to add other people to your approved list so you they can watch. Connecting to the camera also is quick and overall, it's just a really pleasant experience. I don't use the laser but it's great to watch the dogs sleep or chew on their kong while I am away. Overall, if you want a camera to watch your pets (or, I suppose, anything), it's worth looking into.
  • N
    Nicole

    April 19, 2017

    Five Stars

    Best purchase I've made!!
  • C
    Carol

    April 19, 2017

    Perfect

    The best customer services I've ever dealt with. It was a pleasure dealing with them. Petcube is a great item to own.
  • AC
    Amazon Customer

    April 18, 2017

    For busy people, that don't want to miss out on their pets' lives

    Great camera for those busy individuals that don't want to miss out on their pets' lives! I have a little puppy that stays home all by herself when my husband and I go to work. Thanks to Petcube I can see her growing and not miss the precious moments of puppyhood.There are several things that make Petcube stand out:1. Great quality of video2. Two-way sound. You can talk to your pet!3. Ability to stream videos via facebook live.4. Community - you can play with other cats and dogs, they even have cameras placed in shelters5. Flexible camera sharing options - I can open access to the camera at certain times to certain people with different permissions
  • A
    Amazonesia

    April 15, 2017

    It's a cool product, the wide angle camera and recording options ...

    It's a cool product, the wide angle camera and recording options are great. I also love the laser function. The only thing that would make it better is some way to turn on the autoplay mode for the laser toy. Right now it just comes on randomly it doesn't seem like there's any way to switch it on or off.
  • AC
    Amazon Customer

    April 15, 2017

    Super clear and high quality picture

    I am so impressed with the petcube. I was using a baby monitor camera and it would always freeze. The petcube has perfect picture in the dark and the audio from my phone to the camera is really clear.
  • AC
    Amazon Customer

    April 15, 2017

    Great! I7m very satisfied the petcube support

    Great ! I7m very satisfied the petcube support. Thanks!
  • m
    mcmoxie

    April 14, 2017

    Want to spy on your dog?

    I'm one of those people who misses my dog when I'm work so this is the perfect gadget for me. I get to check in on her several times a day. There have been some glitches with the Pet Cube app and my phone. I have an Android One Plus 3T which does not seem to be compatible with the app. My partner set the cube up with her phone - Galaxy S7 - and it works just fine. She invited me to follow the dog from her account which works just fine. Have some issues with the laser pointer. Doesn't always work, but the main thing for me is I can see my dog and talk to her. Be careful when setting up the app to make sure you set your account to private if you don't want other people looking in on your pet. There's def some work to be done on the product and the Android app, but this is a lot of fun, and I am grateful to see my dog throughout the day. Well done.
  • kk
    kevin koukol

    April 13, 2017

    Solstice173 is Happy consumer

    Love my new pet cube..!!! Video quality is amazing, and my dog is very receptive to the laser and my voice ... I would highly recommend this product to anyone who is away from home during the day it's a great way to keep an eye on your pets and let them know your thinking about them while your gone..! Definitely worth the money
  • ND
    Nancy D.

    April 12, 2017

    love checking on the kids

    good but the laser does it's own thing and we can't figure out how to get the privacy settings to work so we just turn it over when we get home and flip it up when we leave.
  • M
    MishellMW

    April 12, 2017

    Great for Peace of Mind

    I have been wanting one of these since I saw the startup campaign on FB. Normally I am not one to pay attention to anything on FB, however this caught my eye. The unfortunate thing was, at the time I couldn't swing the funding price. I wanted to wait to see how the product development went.So...time passed and I noticed they went down in price and Amazon had them available via Prime.I put one on my wish list and by the time I found the time to read the reviews and purchase it, it actually went down in price a little moreso...Now I have it.Had to have the pink because my iPad and my iPhone are pink.Got it in two days per my prime membership and it was delivered today.First impression: This may sound irrelevant, but to me it means a lot for a first impression. The packaging for the PetCube was really nice. It was in a nice box...looks almost retro. Its in a nicely presented sturdy box and the cushioning in the box is nicer and softer than my bed. I need a bunch of that to sue as my mattress but I digress.I took it out of its security wrapping and there were only 3 items in the box and two of those items was the plug and the plug in prong adapterI snapped them together and plugged the USB cord into the cube and plugged it into the wall. I downloaded the app on my iphone and here we go.Next step was the graphics on the app...big easy simple no frills. All good stuff. It walked me through hooking up like i was a child and that is actually PERFECT. The simpler the better. If a child can read the directions, then its easy to hook up.I will admit it took me a few times to get it to connect to my wireless network, but that was my fault because I realized i was using the wrong password to get it connected to my network.So its hooked up....the next item on my agenda was figuring out where to put it for maximum coverage for my pet to interact with the laser.I found a great spot...I got my account set up and I played around with all the settings on my account.I invited a few friends and they have already have given their approval of it too.The only other issue we had was getting used to the movement of the laser. It's easy to use but you have to adapt to its sensitivity.Overall I love the PetCube and I am really happy with it.Because its the type of device that can evolve and you connect it to wifi (online), it can be updated and any bugs anyone has can potentially be fixed without bringing it to a dealer.The share settings are awesome too...you have three options...Friends, family and the world wide webeach group has its own set of settings, probably the best share feature of allmy friends can log in in the allotted time that i set and have access to my PetCube to interact with my cat.You can set up the sound access and even the laser for all three group settings.Signing up is a breeze (my friends accounts i mean)another great aspect is, the PetCube is really sleek and its not even noticeable. Save for an ambient light on it, you hardly know it's there.If there are any other items i missed i will come back for an update.
  • R
    Rodrigo

    April 11, 2017

    Five Stars

    Great product
  • s
    speshalkay

    April 11, 2017

    Awesome fun, and useful too!

    One of the best things I have ever bought. Not only can I sit and play with my cats while I am away with work (checking that they are OK) but I can also allow other people to access the camera at particular times and they can play with them too! You can control when that happens, I just have to make sure my floor is clear of dirty laundry :-DOne of my cats waits by the box as he loves it so much. Bering able to speak to them is a bonus although I do look a bit foolish going "kitty kitty kitty" into my phone :-) It will also record all interactions with a subscription service as an option which is an extra element of security.Ther customer service has been above and beyond too. I had a problem and they replaced the box, and I missed a free taster for the video recording and the extended it! Fantastic!!!
  • AR
    Andrew Roig

    April 10, 2017

    SURPRISINGLY AWESOME. 3-in-1?!

    Okay, so I have to admit, I was a little skeptical of this thing, but I LOVE IT. My dog is obsessed with the laser toy function, and it helps me deal with the dog parent guilt of leaving my dog alone when I'm at work or go out for a while. Added bonus? It makes a great home security system too! (Take that NEST) I love that it also notifies you if there's movement (in case my puppy most certainly decides to be mischievous). Overall, a solid purchase that I'm using surprisingly more than expected!
  • r
    repose

    April 10, 2017

    The app and setup is easy to use

    The video quality is very impressive, especially the night vision stuff. The app and setup is easy to use. The quality of the outgoing audio (you talking to your pets) leaves some room for improvement, but it gets the job done. I have dogs, so not much use for the laser pointer, but it appears to work pretty well.Overall, this thing works really well out of the box, it seems to be build really well, and video looks great.
  • MD
    Michelle Davis

    April 09, 2017

    resolution is awesome day and night

    resolution is awesome day and night. i have my placed in an area where the sun hits it and which causes the motion detector to go off a lot more than expected. suggestion for change would be to allow the sound to be one way so you could just listen and not be two way.
  • JI
    JERI ILLSLEY

    April 08, 2017

    petcube review

    i love my petcube! the sound needs to be inproved though. when im home and i hear some one on, their voice is not clear. i do love being able to see them.
  • AC
    Amazon Customer

    April 08, 2017

    Awesome product!!

    Awesome product!! It allows you to record video and I thought the laser was only for cats but my dog love it too!!Their customer service is amazing too; they walked me thru returning a product and setting up a replacement, even paid the shipping both ways!
  • WG
    Wynn Glass

    April 08, 2017

    Five Stars

    Love it
  • DLJ
    David L Jpnes

    April 07, 2017

    Three Stars

    I like it
  • RM
    Radiah Mikel

    April 07, 2017

    Love my PetCube

    Loving the ability to check in on my Honey Birds. Whether on the go or just in a different room, I can check in and get peace of mind.
  • MC
    Matthew Crown

    April 07, 2017

    Great product

    Great camera to check on your pets when you're away. The laser feature is great too to keep them entertained! Also, love how you can easily save the videos of your pets and take pics when you want to capture a moment. Recommended!
  • AC
    Amazon Customer

    April 06, 2017

    Five Stars

    Best thing ever!
  • M
    Moralesus

    April 06, 2017

    Always with my kitties

    I love Petcube play and the customer service is beyond excellent. Highly recommend.
  • ES
    Eric Siko

    April 06, 2017

    Great solution to pet guilt

    Pet cube works great and allows us to deal with our pet guilt when we are not home. Camera works well. Laser works ok without remote control on iphone but you will have better results with faster network. Support has been great and they are available 24/7 and on weekens. I recently had to switch networks and took me a while to figure out how to reset the network but they helped me through it.
  • MP
    Maelynn Park

    April 05, 2017

    The petcube is amazing! I had a little trouble setting it up ...

    The petcube is amazing! I had a little trouble setting it up initially but I was put in touch with support, who helped me get it going. They were super responsive and wanted to make sure they helped me to the fullest!I love that I can see what my little guy is doing during the day and I get notifications and videos when there is movement in the house. I just live getting a little treat when I'm having a rough day at work. I love the fact that I can connect with friends and see what their pets are doing as well. The laser option is everything! It allows me to play with my guy when I'm not there!Everyone should get a petcube!
  • AC
    Amazon Customer

    April 05, 2017

    ) It works great..

    I am absolutely thrilled with this product. I am very much attached to my daughters dog, and I get to play with it when I am not babysitting :) It works great... no problems with set up and very easy to use.... I can see how it might be a bit difficult for someone who is not tech savvy because, .... oh.. as you know.. tech is becoming quite advanced like this product.. but even so was pretty simple... Not to mention it is very pretty and sophisticated looking.. Everything about this produce screams AMAZING!
  • SD
    Stacey Davis

    April 05, 2017

    Second Chances

    Update: I was personally contacted via phone by one of the directors to ensure they had an understanding of the issue. I have been sent a replacement and their team is monitoring it.I am extremely impressed with the customer service they have provided me! I understand I may have a one off situation and PetCube's focus to ensure the product works and I have a great customer experience has been nothing but awesome! As of now, I have a new Petcube and it is working flawlessly! I am a happy customer and thrilled with their sense of urgency to make things right.I really wanted this work! PetCube customer service was great in attempting to help resolve my issue of the inability to connect my new product and immediately resolved to send me a replacement! I received my new replacement, connected and was happy! After a few days the camera disconnected and I was unable to view or connect. I called customer service again and they advised my app needed to be updated. Problem solved. Until I was away from my home and my camera was showing disconnected. I got home and reconnected and it happened the next day. That was the breaking point for me. Too many connectivity issues. I bought this product to check in on my puppy and ensure she was good. I had so many days where that wasn't possible due to connectivity issues. Although customer service tried to help and were responsive, their product needs some revision.
  • v
    vivere

    April 04, 2017

    Great webcam

    Great webcam for watching pets, fisheye view. I do not use the laser play option. With the help of their excellent customer service, I was able to connect to cubes for two different rooms. Beware though it uses only 2.4 wifi connection.
  • AC
    Amazon Customer

    April 03, 2017

    So room for improvement but pretty good application that should also be used on IPad ...

    Clear and stable video quality which is required. Only thing is no charger for country given to by mail and that there is no 360 degrees or a button which goes up or down in the room. So room for improvement but pretty good application that should also be used on IPad too.
  • AC
    Amazon Customer

    April 01, 2017

    My pup and I love our Petcube Play!

    Initial setup was very easy and I love the design and the size.We are in the middle of transitioning our pup out of his crate while we're at work, and this has really helped us out. The laser is great for keeping him occupied...he loves that laser! I also like having the ability to speak to him when he's getting into something while I'm out of the house, it usually makes him stop.The picture and zoom are both more clear than I thought they would be, and the wide angle is very helpful.Overall my family is very happy with this product.
  • KS
    Kim Schultz

    April 01, 2017

    PLEASE READ THIS BEFORE BUYING!! - Updated 04/17/17

    If I could do zero stars I would. If you are considering please read this. And first of all, I have been working with computers and networks and hardware my whole life so I know a thing or two. Just about every piece of electronics in my house (frig, stove, security system, printers, etc.) are hooked up to my WI FI network with ZERO issues, just in case anyone wants to chalk my review up to an uneducated user. I originally got the Petcube and quickly returned because of the poor camera resolution and low visibility. I got the Petcube Play last week. Right out of the box could not connect. Tried to upgrade firmware as per the instructions of the manufacturer but unfortunately the little reset button on the underside of the camera was not functional. Without the upgrade unit was worthless. Was going to send it back to Amazon and be done with this brand but the manufacturer convinced me to send it to them and they would overnight me a new unit. So I agreed. Got the new unit Thursday and it connected and set up immediately. I was so overjoyed. This is not a toy for me. I have a dog having seizures that I have to monitor so that the vet can determine what is going on and how serious it is. Unit worked flawlessly for about 4 hours. Went out to dinner and tested it fully. Camera worked as expected but the dogs could not hear us through the 2 way. Got home and reset it and then 2 way worked. A couple other fluky things happened throughout the night, the notifications changed from a dog barking to a vibration (no big deal), the 2 way worked intermittently throughout the night, and there's at least a 5 minute delay from the time the camera senses motion or sound before you are notified. No big deal right? Unless you are using the monitor like me to track potentially deadly seizures with your dog. Back and forth with manufacturer again (they all know me by name on the toll free number NO JOKE and I have spoken to EVERY one) and assured that the latest firmware will magically solve all these issues. They were going to push the software to the unit. Go to work yesterday, everything working fine. Do a few checks in the morning and all good. Around 9am yesterday unit goes off line never to return. My Wi Fi is working fine because everything else in my house connected to it is working as expected. Get home at 4pm and NO POWER to the Petcube, dead as a door knob. Unplug it and plug back in and YUP working fine. Call manufacturer and what do you think they said? I must have had a power outage, even though NOTHING else in my house was affected. If you own a home you know even with battery backups, etc. if you have a power outage you lose the time on your microwave, some phones, stove, etc. I always know when we have a power outage even for 15 seconds because my microwave has no backup and has to be reset EVERY time. Not yesterday. So after presenting that fact to the manufacturer the response was well sometimes this can happen, if it happens again well send you a new power cord. Latest and greatest software is finally installed on the unit yesterday after I plugged it back in and the notifications are back to the dog barking sound, the 2 way is working religiously but the delay in the sound and motion detection notifications remain the same. I decide I can work around that and decide to keep the unit and move forward. Wake up this morning (the Petcube is in the kitchen so it had no reason to do anything all night while we were sleeping) and the white light is blinking constantly, which means its recording? Recording what? Its an empty room, dead silent, dead dark, no activity. And three hours later it is doing the same thing. And I try to connect to it and GUESS WHAT off line!!!! Not even going to waste another minute with this thing. Its a shame because this is an awesome product (concept) and I love being able to see other pictures from other users, and I love that its for PETS. But thats about it. If you are buying this for a toy that you do not need to work more than half the time, then by all means, spend the money. As a side note, I must say that the customer service reps are phenomenal. They really TRY to accommodate and solve your problems. Unfortunately they are fighting a losing battle because obviously they are working with developers that do not care that they are selling a product that isnt ready for the market. Ive asked the manufacturer to send me a real WORKING unit when they have one. If they do and these issues are worked out, I will certainly update my review.UPDATE:After working with the manufacturer directly and being sent another unit, I can gladly say that now the camera has been working consistently and reliably for almost two weeks now. I have had no dropped connections, the notifications have drastically improved and I have not had a single problem with anything. I've suggested a few improvements that the manufacturer seems to be receptive to so we'll see. I still think going forward this manufacturer needs to put more of their new "beta" products out there in the "real world" so users like me that are using something like this for a specific reason other than interacting with their pets can help them successfully iron out the problems before hitting the market. If I had bought this camera to occasionally check in on my dogs I might have just "dealt" with some of the problems.
  • JH
    Jared H.

    March 31, 2017

    Good fun for pet and owners

    I've been playing with my Petcube Play for a couple of days now and it's a blast! The wide angle lens captures the whole room at once, so I can watch my furry little friend wherever she roams. The two-way audio works great, as does the laser pointer (hint: apparently Pomeranians are deathly afraid of roaming red dots). I found that installing it on a tripod, so it sits a few inches above the desk, gives a much better field of view.
  • AC
    Amazon Customer

    March 30, 2017

    Problems with pairing, but overall a lot of fun.

    Just got this today. One day prime delivery is awesome. So, I'll start with the bad and then go with the good. The bad part stems from getting my phone paired to the device. That was quite the struggle. Had to restart my phone multiple times. Now you might think that's just my phone, but the Petcube itself had it's own issues after the fact with a pulsing orange light that wouldn't go away until I reset my router.After that (about a half hour), I was finally able to pair and use the camera. The picture quality is better than I thought and the laser function is pretty cool. The dogs responded well to the voice intercom and seemed very interested. So, the novelty of being able to interact with them is something I'm really happy about because I miss them during the day.The app is a little clunky, but not too bad to navigate around in and I was easily able to add my wife. I think a great added benefit is the notifications it can send to your phone if it hears loud noises or movement. Something that I plan on using in case of an intruder or maybe a ghost. I hope it's a ghost though.Anyway, I'm overall happy with the purchase so far. Pretty cool item.
  • SL
    Summer Lee

    March 30, 2017

    THE BEST THING SINCE SLICED BREAD

    I have 2 dogs a Pomeranian & an American Bulldog. I have a 3 bedroom house in a nice neighborhood, but because I work full time, sometimes I don't have time to walk them..So after I got Petcube Play I can literally play with my dogs from an hour away at work while they are at home, with the laser pointer that's built inside. It has a wide angle lens so I can see the area of my whole bedroom, I can actually talk to my dogs into my phone and the receiving end is on the Petcube. It's all real and live time video. I can record moments if I wanted to. I can make sure they are not getting into the trash or sleeping on the sofa, etc.But one of the best perks about Petcube is that it can also be used as an alternative for a home security system. It has a motion detection feature to where any movement occurs, camera will get online and record if I want to. I can even share my moments through the Petcube app with other Petcube users. I love this device and it's a great investment that u can keep ongoing for numerous reasons while you're away.
  • AC
    Amazon Customer

    March 29, 2017

    A great thing to help you keep in touch with your ...

    A great thing to help you keep in touch with your pet while you're at work or away. We had difficulty with connecting it after we changed our wifi router so we messaged PetCube facebook page and got help super quickly. The support team was really helpful and nice.
  • s
    stringbox

    March 27, 2017

    This is a top rate pet cam.

    The picture is great, and the sound is good, and the laser is a lot of fun. It does help to calibrate the laser to get it closer ending up where you point on your screen, but still overall is quite impressive. This is definitely a good petcam to have to check on your critters and interact with them.I can even say customer service is quite good. I purchased mine from a store and everything was good about the camera except I couldn't hear any audio through the phone app. I contacted support through the app and they emailed me back fairly quickly, like on a Saturday night even. Anyway, they told me what to do to get some diagnostics out of the camera and make some files I could send to them. They said there was indeed a problem with the sound and replaced the camera. The new one is doing great. So they get a good grade for making that an easy process.Again, the picture is very good, and especially the night vision. Very clear. And it's fun because the cats' eyes glow really bright on the night vision. :)I do recommend this camera if you need to keep a watch on some cats or dogs at home during the day. Not really any negatives that I can think of. Maybe a few wish list items, like an easy off switch. I don't want the camera to always be on, so I unplug it when not needed. It doesn't default to sharing with anyone in particular, but I did turn off the friend sharing just for. And I only share with "family". It stores video in the cloud, which is ok, and I think they'll keep up to 4 hours for free, but you can pay for more storage if needed. An option for local storage would be cool, but certainly not a deal breaker. This does exactly what it's meant to do, and that's be easy to set up and use.
  • D
    DHH

    March 27, 2017

    I'd buy another...

    It hiccupped a couple of times while setting up, but once it was up and running it performed better than I expected.
  • D
    Derekddd

    March 26, 2017

    Obsessed, this is a gamechanger!

    This is AMAZING!! After researching what kind of camera we wanted to get for our Marmoset Monkey cage, I'm so happy we found this! A friend of mine suggested getting a drop-cam, to keep an eye on them when we're out of town. Then right before I bought it, after doing a little research found this amazing product! I can play with my monkeys when I'm out of town, the nightvision is incredible so I can keep an eye on them even when they're sleeping. The camera quality is great, and the setup was really quick. I love the design, looks sexy in the cage!
  • JR
    James R.

    March 26, 2017

    Pet cube

    Wife loves it!
  • AB
    Andrea B.

    March 25, 2017

    Love the product and share features - definitely recommend for any pet owner

    I am beyond happy with this and had no idea how much fun it would be. It helps so much with my "mom guilt" from leaving my pup home and this lets me play, talk, and watch her. My favorite part is actually the customizable share settings so I can set days and times for my friends to access it as well without infringing on my privacy. Another friend has a Petcube too and I love checking in on her puppy. If you have a smaller space, like me, I would recommend getting a mini flexible tripod so you can position it better for the laser. They thought of everything and have the standard socket at the bottom so I could easily screw in the tripod in without worrying about it falling off. All in all, I'm hooked and a loyal PetCuber. I can't wait to see what else they come out with!
  • G
    GDW

    March 24, 2017

    Five Stars

    Nice product. Outstanding customer service.
  • MGLR
    Ms. G. La Roe

    March 24, 2017

    Fun pet tech for your laser junkie cats!

    What can I say, I love the PetCube!My cat is home alone a lot so being able to see what she's up to and interact with her while I'm at work is so fun!And boy, can she ever get enough of laser play time? Nope! The Petcube means I can keep my kitty entertained even when I'm not there.The app is very user friendly too and the laser interactivity is super smooth and the night vision is great (see video attached!)Everyone who I've shown the video stream too has been very amused by it, too.
  • AC
    Amazon Customer

    March 23, 2017

    Five Stars

    Easy to install & ready to use. Good video quality.
  • C
    Carmella

    March 22, 2017

    I love my PetCube Play

    I love my PetCube Play. I use it all the time, and let other people play with my cat too. I wish the laser were more accurate. I have calibrated it a bunch of times but there is still quite a lag and its not accurate. But for what it is, I love being in touch with my kitty. I was a little disappointed that right after I bought it, it went on sale for $50 less.
  • BD
    Brian Davis

    March 22, 2017

    Pretty cool piece of hardware for $100. App works ok. Will try to contact the cat when I'm out this weekend.

    Pros:I can see the animals if they're in the right roomI can move my finger on the screen and with a 3 second delay the laser pointer will move, so I can't exactly sweep the laser across the room like I do in person.Cons:I really need a bigger device screen to see much of anything. At this point I can see that the cat and pointer moved but little else.Again, 3 second delay.Resolution could be better.Says it has autoplay mode, will need to look into that closer.
  • tk
    tammy kupper

    March 22, 2017

    Five Stars

    Love being able to watch my kitties!
  • TP
    Taylor P.

    March 20, 2017

    Peace of mind! Awesome product!

    I ordered the Petcube Play for my girlfriend. She has a Westie (Abby) that unfortunately has to be left alone at home throughout a portion of each day. My girlfriend and I can now see how Abby is doing right through the phone app! Such a great product! Highly recommended!
  • RK
    Ruslan Kiianchuk

    March 19, 2017

    Pet and surveillance camera that just works

    Petcube Play is a huge improvement compared to the previous version (Petcube Camera).The device got significantly smaller, lighter and has much slicker design. It now uses full potential of its camera: in addition to live HD video stream it also has motion and sound detection, night vision, and record capability to store videos triggered by motion. This turns Petcube Play from just a pet care device into a home surveillance camera. The videos are stored on remote servers and remain accessible even if Petcube Play goes offline.Video and audio quality is amazing and it takes for the app just couple of seconds to connect. You do need to be talking close to your phone mic in order for the sound from Petcube be loud, but at the same time it does great noise reduction.Petcube Play is one of the very few devices that utilizes the new USB-C charging connector, which is reversible so you don't have to do the annoying flipping multiple times to finally plug in the charger it's pluggable either way. The power cord that comes with the device is 9 ft (2.74m) long which gives much flexibility in camera placement if there is no power outlet right next to it.As previous model, Petcube Play has tripod mount, which allows to position it virtually anywhere and set the required tilt for the best view.Unlike with previous model (especially on early firmwares), the setup of Petcube Play was very smooth: everything worked out of the box, the device quickly picked up WiFi network and configured itself the whole setup process took me about 30 seconds.The laser also behaves significantly better, but it's still not as smooth as I'd like it to be. It has good precision after calibration: if I tap on the screen the laser will point to the right spot. However what matters the most when playing with a pet is smooth movement, and not as much precision. Laser movement is often very abrupt, especially when I play via cellular connection (which I do most of the times when I'm away). These sudden and abrupt laser movements often left my puppy quite confused, but still may be okay for a cat.However there is a new feature in Petcube Play which makes its laser much more usable the "Auto Play Mode". In this mode you don't need to use Petcube app to activate the laser it will activate automatically when the camera senses movement and will play with your pet automatically. Now because random laser movements are managed by the device itself and there is no network lagging involved, the moves are very precise and smooth and got my puppy into play several times. The best thing about the feature you don't have to do anything, Petcube Play plays automatically. Just don't forget that you enabled "Auto Play", so you don't freak out when the laser activates by itself when you are home :)Another use case for our Petcube Play is to give it to our dog sitters whenever we are away for a while. This gives both us and our friends who take care of the puppy great peace of mind.My overall experience with Petcube Play has been very smooth the device just works and is very simple to use.
  • jt
    james te

    March 18, 2017

    Four Stars

    Excellent customer service from petcam. Very quick. Two dumbs up.
  • MT
    Mrs. T.

    March 16, 2017

    Love my Pet Cubes

    Love my Pet Cubes. They allow me to check on my cats when I am away from home. They work great. Petcube support is terrific! If you have a problem, they are right there to help.
  • MLC
    Mona Lisa Cornwell

    March 16, 2017

    Five Stars

    The camera is wonderful and the customer service is the best.
  • A
    Aaron

    March 15, 2017

    I love it. Customer support is good and will fix ...

    I love it. Customer support is good and will fix any issues. The care feature is awesome. I have two of them. The app is well done. Just wish that they had support for multiple cameras on one account.
  • ACC
    Ana C. Castro

    March 14, 2017

    Really cool!

    It is great. I don't give the 5 stars because always there's room for improvement, but software improvement, so with a few upgrades I believe it could be amazing.
  • AaY
    AG and Yuki

    March 13, 2017

    We love our Petcube!

    Me and my 7 year old yellow lab Yuki love our Petcube! The camera quality is much better than other brands that we have tried. The night vision works much better than expected. The two way audio is also a really nice feature. The iOS app is well designed and responsive.
  • AC
    Amazon Customer

    March 12, 2017

    Four Stars

    Excellent...
  • M&M
    Martina & Mike

    March 12, 2017

    AMAZING FUN FOR YOU & YOUR PETS (good security too for out-of-towners)

    We absolutely love our Petcube Play!! To check-in on our two kitties when we're out of town and to be able to play our talk to/hear everything in the room is SO great. They love playing with the laser.It's great for security too. We heard our smoke detector battery dying sound over the petcube while out of town last time. So we were able to have a friend go over and change the battery- that way it wasn't making the cats (and Neighbors!) anxious or annoyed!The motion and sound notifications are VERY sensitive. Kept sending us messages every time a cat went to go use the litter box in next room, so we don't use that as often. But that's a better problem to have than it never working in my opinion! :) We have recommended this to all of our fellow pet owners. My only complaint would be sometimes the lazer doesn't work as great as I'd like, it freezes once in a while. But not sure if that is our WiFi that might be causing the problem.ALSO- MOUNTING side note: we purchased a tripod to attach it to and put it up high on our closet doors so kitties couldn't mess with it. We bought a small tripod first from the store that didn't really work but then we purchased another one here on Amazon that is super strong! We got the "Sabrent Flexible Tripod for standard Tripod mount (GoPro mount adapter included)" It's a little bulky and bigger but holds REALLY well and doesn't droop down from the weight of the Petcube. We really suggest this to go with it. After all you don't want something worth this much drooping and falling to the floor and breaking- am I right?
  • JB
    Jeremy Battyanyi

    March 10, 2017

    Works as advertised

    No problems with setup and everything works as advertised. Night vision is great and the laser (lazer!) works/tracks better than I expected. My internet is verizon fios (lowest/cheapest) and my atnt iPhone has no problem streaming without 4g. Would definitely recommend and I'll likely buy another as a gift. The next version needs a movable camera and a way to physically cover the camera lense (or am I just paranoid for turning the camera around when I'm at home?)
  • AR
    Anna Rollins

    March 10, 2017

    Highly Recommend

    I love my Petcube so much! My dogs are so much happier when I'm away because I can now interact with them on my Petcube. Such a genius device and a cure for pet separation anxiety. Highly recommend
  • B
    Bella

    March 08, 2017

    Five Stars

    Great for spying on my kitties when I'm not home.
  • RN
    Ralph Nguyen

    March 07, 2017

    Highly recommended! This is my second PetCube product that Ive ...

    Highly recommended!This is my second PetCube product that Ive purchased and its amazing. It has a beautiful design, and my mom is now able to watch her dog froma ll of the place.The video and images has been improved, which was something that I was hesitant about in the previous version. Night vision also works well too Would recommend this to friends and family.
  • A
    Alina

    March 01, 2017

    Great product!

    Just amazing! So much fun to check on my babies, when i'm not at home! Absolutely love it! We have two beagles and they are completely crazy about laser feature. The best thing is that my family and friends could also play with my puppies. We play with them during the day so they can exercise enough.
  • M
    MagsCH

    February 28, 2017

    Excellent!

    Updating my review! Turns out I just didn't know how to reset it! Support was great in assisting and it's super easy! Love this and so do my cats! Here are some night vision shots. I used this all day and when I was away to see my sweeties!
  • JK
    Jiea Kim

    February 25, 2017

    Exceeds expectations

    This was my first purchase of any kind of nanny cam / video surveillance tool and was pleasanty surprised it can be used for both! It was surprisingly easy to set up, it literally took 2mins, and whallah, instant 'video chat' with your dog and/or whomever is in view. The wide angle is amazing, the whole room is in view and the picture quality is also impressive. My dog (and teenager) respond immediately to my voice, which he says has excellent voice quality, the same as through a smart phone. Being able to not only check in on our new puppy and but also interact with her via voice and engage her in chasing the laser gives me great peace of mind when I have to leave her at home. Such a great interactive product.
  • I
    Iceman

    February 24, 2017

    Must have to you and your pet

    Cat and I love this thing. There is an option to have it play a sound when you connect to it and they come running because they love the laser light. Even the dog gets in to it. The motion and sound alerts are great to know when they are up and moving about.
  • t
    thepittsmn

    February 23, 2017

    but it sure seems like it will be fun

    I haven't had time to play with this yet, but it sure seems like it will be fun. The customer service is excellent. I'm using an ipad and they had to update my petcube and now it's working great.
  • S
    Sam

    February 22, 2017

    Great way to check in and interact with your pets while away

    This is a really great product if you have pets that love chasing a laser dot. Especially if you are considering a NestCam or another similar product. Basically this has the same functionality of NestCam for the same price (or cheaper), but with the added feature of a laser that you can enable and disable at will and move around the camera's field of view with just the swipe of a finger. My cat gets really excited chasing it around the house and it's fun to both be able to check in on her well being while we're gone and give her (and I both) a moment of shared entertainment.Pros:- High quality 1080p camera w/ night vision- Well constructed, solid, small.- Easy to setup- Competitive with similar products on the market.Cons:- Only works on 2.4Ghz wifi networks- Laser doesn't always align with the camera image but there is a calibration feature.- Most of the time it functions without issue but despite a reasonably fast cable internet connection, I occasionally experienced some multi-second delays and video image recording issues while playing with the laser. The camera occasionally disconnected while in use as well but this was not a deal breaker for me.
  • A
    Aimee

    February 19, 2017

    Worth it !!

    A great investment! Brought this product to monitor my dog in his room at night as he has a heart condition. The night vision is surprising clear to what I was expecting and I can also zoom in on him. Instead of using the Petcube to check on my fur baby during the day I use it to monitor him during his sleeping times as I need to keep track of his breathing rate for the vet and this is exactly what I needed to make sure he is ok. It is a little pricey like a baby monitor but worth the price in my opinion. I've read some review about connection problems with the wifi etc, but my Petcube was totally good. Bad thing is they don't send to New Zealand so I had to ask my friend to bring this Petcube back from NY.
  • YS
    Yana Sky

    February 17, 2017

    Great idea! Get it - you will not regret it!

    I love it! It helps me to fight my separation anxiety. I used to miss my little puppy so much! But now I have a piece of mind when at work.
  • C
    Chris

    February 16, 2017

    Five Stars

    I love this!! Perfect in every way!!!
  • AC
    Amazon Customer

    February 16, 2017

    I love this product!!!

    I purchased this Petcube and absolutely love it! I have been able to watch my 2 dogs from anywhere. The laser is my favorite part. They actually played as I moved the laser around the room. I highly recommend this product.Valerie
  • BA
    Big Al

    February 16, 2017

    Great picture quality

    Simple plug and play with App. Great picture quality. Instant voice to dog transmission. Safe laser is a blast. Woof Woof.
  • B
    Bryce

    February 15, 2017

    Best pet babysitter on the market!

    We absolutely LOVE our PetCube Play. It is the best purchase we have ever made for our little guy. We know what he is doing at all times, and can talk to him throughout the day. Very easy to set up. Just make sure you calibrate the laser. After I did this the user experience is 100 times better. Customer support for PetCube is top notch!
  • J
    Jennifer

    February 13, 2017

    Great for Cats!

    My overall feedback:-Design: 5 StarsThe design is great. It blends in well with the rest of my furniture and decor. I love that you can get this camera in 3 different colors.-App: 4 StarsThe app works fine. It's not as intuitive as I would have liked it to be, but do love that you can have "friends" within the app.-Laser Functions: 4 StarsI would definitely recommend this for cat owners... Unfortunately, my dog had no interest in it.-Customer Support: 5 StarsI was having trouble connecting the app with camera and had to open a support ticket. Luckily, they responded the next day with an explanation saying that there was a connectivity issue with iPhones temporarily. I really appreciated their honestly, quick response, and turnaround time. It worked immediately the next morning.Overall, I would give it 4 stars because of my dog's lack of interest in the laser functionality. Otherwise, great product.
  • AC
    Amazon Customer

    February 13, 2017

    Petcube customer support is super and 5 star

    Petcube customer support is super and 5 star! I just bought petcube today and had an issue connecting to the camera. They worked with me on troubleshooting via messages at 11: 30 pm! And the issue was perfectly resolved!
  • MG
    Missouri Guy

    February 13, 2017

    One of the best products a pet-owner can have - for the pet and the owner !

    I can't speak highly enough about this camera. Although it certainly can be used as a way to check the house while anyone is away, the peace of mind it brings to me as a dog owner (50-pound beagle mix) is priceless. One of the things any pet owner wonders about is what their animal(s) do when the humans of the house are gone. Well, the answer is that they sleep mostly. Without their owners to interact with, they mostly just shift into neutral. Also, for me, it helps to ease my guilt in having to leave my best friend at home when I'm out of the house. Given that, one of the first tasks I had to figure out is where my dog crashes when I'm gone. I placed the camera in different locations in the house (very easy to relocate - just plug it a handy electrical outlet). It took a few tries but I finally figured out that she spends most of the time in my bed. So, that's where it is so I can check on her while I'm away. I am also a travel trailer owner and, in the past, I've worried about how she was doing when I'm out sightseeing or hiking. Campgrounds tolerate but don't like noisy, barking dogs! Now I'll be able to spy on her when I'm away from the camper. Of course, the campground will have to have WiFi for the camera to broadcast to my iPhone, but most of them do these days. I don't use the two-way voice feature. I tried it and she freaked out trying to find me in the empty house. Other pets may react differently and this feature may benefit the owners, but my dog had a "connipition fit" trying to find me. Equally, I don't use the laser pointer since I have it located in my bedroom. I'm not sure how she would react to that ! It was super easy to set up and the App walks you through the steps to do it. It's packaged beautifully and packed securely and safely for shipping and gift-giving. The color camera image is crisp and clear and the night-vision feature works wonderfullly. It also has a sensor you can activate (if you wish) that will alert you with a sound signal on your smart phone if there is a loud noise or exaggerated movement in the house (like knocking over a table lamp or the dog barking at intruders). I've seen similar products priced lower and higher, but for the money this one has the most features and dependability. I wish it had an on/off switch so I could turn it off when not needed, but I just unplug it so it's not a big inconvenience. Oh - one thing ... if you sign up for others to be able to watch your pet in the Petcube Community, just remember that anyone can see what's going on in front of that camera - even YOU doing God knows what !!! I know the price looks a little high, but this baby is worth every dollar in features and build quality. Oh - and they have super and fast customer service! I had to email for a little question and they responded within an hour. I am a TOTALLY satisfied customer !!
  • J
    Joni

    February 12, 2017

    I just needed to add a airport express to extend my Wi-Fi to the better part of my house i'm very impressed with their ...

    Well my Petcube play is now working perfectly but it took some time to get it right. My problem was that I didn't have enough Wi-Fi in the front room where I wanted to keep the cube. And so it wouldn't connect with the camera. But with Petcube's help, and I must say they spent several hours on the phone with me and then connected with me a number of times via email and were willing to do what was needed, we got the thing working. I just needed to add a airport express to extend my Wi-Fi to the better part of my house i'm very impressed with their customer care and so far I am really enjoying my Petcube play. It is alleviating some of my separation anxiety. I was told the dog would have separation anxiety but actually it is me. She's a wonderful puppy.
  • DC
    Donna Cordero

    February 11, 2017

    Love my Petcube

    Love my Petcube!!! It was easy to install and the camera quality is superb. Love the 360 angle and the fact that I can talk with my furbabies as well as play with them using the built-in laser. Great price for a great peace of mind!!!
  • RR
    Raisa Ramalho

    February 09, 2017

    An amazing product!

    We recently received the Petcube and we love it!!!!! Our two yorkies love it as well! Very high quality video streaming, and an amazing laser to play with the dogs!!!! Amazing product!
  • m
    mandee

    February 09, 2017

    It was super easy to hook up with bluetooth

    I'm SOO obsessed with my Petcube Play. It was super easy to hook up with bluetooth, and basically connected right automatically. I can't believe it's this easy to start having phone calls with my pup!
  • lt
    leigh thompson

    February 08, 2017

    Five Stars

    This is an amazing little device, can't wait to use it when I go on vacation!
  • S
    Susan

    February 07, 2017

    Great Camera

    Highly recommend! My dog loves it! Would recommend to anyone who has ever wondered what your pet is up to while you are away from home!
  • KT
    Kimberley Tan

    February 07, 2017

    This is the worst product I have ever purchased

    I had several issues with the first cube I purchased. After many conversations with the company and attempts to troubleshoot, they very kindly agreed to replace the item. It was definitely an issue with the first one.The replacement arrived very quickly, as promised, and within 10 minutes it was up and running great. I appreciate great customer service and am very very happy to have peace of mind to watch the puppy when I have to be out.
  • KAB
    K A Benjamin

    February 07, 2017

    Love it!

    I love my Petcube Play - it was easy to set up and calibrate. I love being able to check in with my cat and play with her while I'm away. The picture is crystal clear and the cord is long enough so that I can position it exactly where I want it. Some advice - if you can't connect to your Petcube when using public wifi, turn off your wifi and use cell data - it will connect right away.
  • d
    deb

    February 03, 2017

    Wish it was a little easier to move the laser ...

    Wish it was a little easier to move the laser around from my phone, but my cat really enjoys it.
  • T
    Tanya

    February 02, 2017

    High-quality video!

    PetCube Play is a high-quality product! The resolution of the video is so crisp and clear. We have Ring installed at our front door to monitor the exterior of our house and the quality of video with PetCube Play far surpasses that of Ring. I wish Ring was as clear as PetCube. And, you can view a good amount of area with each cube. It's great to monitor your pet(s) since you can see clearly anything that they are into!
  • OL
    Olga Loginova

    February 01, 2017

    Love my petcube play

    I purchased the petcube so I could spy on my little furry monster while I am away from the house. I didn't realize that there are two different set ups for the petcube camera and the petcube play, however the customer service was amazing and I had the camera up and running in minutes. The app is super easy to use and the video quality is great. I purchased the rose gold and I love it! I do wish the face was a lighter color, not black, it would look better with the rose gold body. Overall, I love my petcube play!
  • TD
    T. Daugherty

    January 26, 2017

    Nice pet monitor

    Nice images and I like the ability of listening in on my pet. My biggest wish is that it would pan around the room but I knew going in that it didn't. Pretty nice camera especially with no subscription required. The laser is a total waste for dog owners.
  • AH
    Anne Harding

    January 24, 2017

    Fun interactive toy and a practical camera all in one!

    Petcube is a lot of fun. I got it so I could watch my little Havanese while I am at work. I found it to be really easy to set up. Just plug in, install the app on your phone, log on to your WiFi on the phone app and voil you have a picture. The laser works very well but the trick is to swipe instead of tap to move it around. The speaker works amazingly well. It is really cool to be able to talk to your pet. The camera doubles as a security camera and gives you a very wide angle shot on a room. The picture is surprisingly good with very low light. The camera design is sleek and easy to place anywhere. If you want to use the laser you need to set it close to the edge of the surface you use otherwise the table or surface interferes with the laser. It has a rubber bottom to help it grip and not slide off of things. Another cool feature is the tripod mount. A tripod works great with the laser feature and allows you to set up the camera at any height and place in the room. I love that you can take picture and video of your pet when the dont know you are there. You can even share them with other people. I highly recommend the Petcube. LOTS of FUN!
  • AC
    Amazon Customer

    January 23, 2017

    Never feel like you're away from your pets

    I bought this as a gift for my sister and her Pitbull mix and she absolutely loves it. She tries to have someone with her dog at most times but on the occasion when she can't bring her to work or she can't have someone watch her this is the perfect substitute. The video and audio quality are great - video is best during daylight but still works at nighttime as well. She also loves how sleek it looks - I bought her the rose gold one and it looks perfect in her chic apartment. I was even surprised that her dog played with the lasers as well, I thought this would only work with cats. Highly recommend for anyone who has to leave their dog unattended at times.
  • E
    E.T.

    January 23, 2017

    Hi tech gives peace of mind

    Two dogs make for lots of fun but also more worry when we're not home to monitor their play or possible mischief. Petcube Play has eliminated the mystery! With incredibly sharp video image and audio housed in a very sleek, compact case, it has been a riot watching our furry kids via the PetCube app, playing, napping & interacting with the fun laser pointer! Set up was simple & quick, love the peace of mind this hi tech system has provided! A must-have if you're away from your pets for any length of time.
  • J
    Jfm1990

    January 18, 2017

    Great product! Very happy!

    Couldn't be happier with my Petcube! I have a French Bulldog, which are known for being lazy, and I thought that she wouldn't pay attention to the laser. What a mistake that was! She goes crazy for it and it's a good way to get her up and out of bed throughout the day.The wide angle of the lens gives great coverage, the image is amazing, and is still impressive in the dark.The app is very user friendly and works great, love that there's a social media component to it too.I would certainly recommend this for all loving pet parents who want to keep an eye on their fur baby's during the day.
  • BP
    Brad P.

    January 17, 2017

    My Wife loves the Petcube Play

    Got this as a gift for my wife and she loves it. Had some issues getting it setup and working but eventually got (I'm not very tech oriented). Picture quality is good but the sound is not all that great but tolerable. The laser pointer lacks a little ( may be the connection?) but our dogs are not interested in it any way. Again my wife loves it, it's nice to check in on our pack when we are not home.
  • RAL
    Ryan A. Leemhuis

    January 16, 2017

    Great Connected Device for Pets!

    I bought the Petcube Play after comparing it to the other options out there. The big feature that made it stand out was the interactive laser along with night vision.We bought it to be able to check in and play with our cat during short trips and while at work. I went into it a little skeptical based on some of the reviews here about connectivity issues. The only issue I had was at startup. The video stopped working after a little bit and I reset it again and tried to follow the directions to the "T". After that it has worked very well. Video quality is good as long as the connection is good with only occasional blips. Sound quality is a bit distracting because there is some "echo" type issues that cause spoken audio to feed back into the unit. It works well enough though. The laser interaction works well when the cat does decide to play. The tapped placement of the laser isn't always precise but again...does it really need to be?The app is really nice...its fun to log on and check out other people's pets and even play a little with them. It's nice to be able to choose to let others play with your pet too when you might be busy.I hope they continue to expand the feature set via firmware updates and improve the robustness of the software. So far it has been great and it looks like a real help in keeping our cat entertained!
  • IJ
    Ian Jensen

    January 15, 2017

    This thing is really really cool. Pros

    This thing is really really cool.Pros:Playing with other peoples animals and seeing how clean their apartments are is really really fun.Setting at timer for when other people can remote in and play with your animal is great, especially when I don't want my nakedness on camera.Great quality video and night vision is above and beyondThe phone app is top notch and really easy to use. So glad they understand user experience.Has a tripod mount if you want to tilt cameraSmall and unnoticeable (much better than previous version). Great design.ConsMicrophone was obnoxiously noisy. Kept making loud crackling sounds. I think it was picking up the small taps I was making on my phone with my fingers.Laser doesn't point down when it's lying flat so unless it's tilted you probably won't get a great ground experience.Latency on laser movement was a little annoying but not terribleThey could have included a very inexpensive tilting mount. That might have helped a little with my feeling on the price point.Slightly too expensive to keep me from looking for alternatives. Just a hair not worth it for me, but I'm trying to budget these days.Fantastic product altogether. So good to see something of this quality come from kickstarter.
  • JB
    John Bailey

    January 14, 2017

    It was easy to set up and the app works well

    Our daughter heard about PetCube from several cat rescue sites she follows. So we got her one for Christmas. It was easy to set up and the app works well. Turns out last time my wife went to feed the cat, my wife pulled out her cell phone and the cat went right to the wall where the laser pointer hits...the cat didn't realize the app was only on our daughter's phone!!!
  • L
    Lea

    January 12, 2017

    Fun but...

    overall it is a fun product. the laser pointer isn't accurate at all but you can still manage to make your pet entertained. The video quality is excellent though.
  • AM
    Al M.

    January 10, 2017

    Great gift for those with pets.

    Bought this as a gift for my brother and his wife, and it was well-received. Functioned as promoted and promised. They use it daily and have not had any problems, other than connectivity, which was not the device's fault. Worth the reactions from my bro and his wife.
  • DM
    Donna M

    January 09, 2017

    This is going to cause me to get fired

    This cube is so much fun! I received it as a gift and after one day, I've already gotten so much enjoyment out of it. I state that it's going to get me fired because I keep playing with my pets while at work. The only reason I didn't give it 5 stars is because the laser lags a little, even though I have broad band internet, so playing with it isn't the same as a hand held pointer. That being said, it still tons of fun and I'm glad that I have it!
  • kvw
    kathleen van wagoner

    January 09, 2017

    Really love this. Works well everywhere

    Really love this. Works well everywhere. We recently took a trip and had a pet sitter stay with the pets. We could check on the pets often and see what was happening at home. Also has night vision which is great in dim light. My pets don't seem to care too much about the laser. It's a great idea and i love seeing my pets anytime. You can also take video or photos of them on your phone from the Petcube play. Highly recommend.
  • n
    nanalen

    January 08, 2017

    The setting up process was easy but it took longer than I expected

    I was very excited to try out the newer edition of the pet cube. The setting up process was easy but it took longer than I expected. It took me 15 mins to finally located the device from my android phone and started working. The laser has slower reaction than I expected (2-3 sec delay) Over all I would rate this device a four star since it does help me to clearly see my pet's status during the day and I like that you can speak to your pets.
  • DM
    Doug M.

    January 08, 2017

    Great product, just wish the sound wasnt so distorted ...

    Great product,just wish the sound wasnt so distorted on the recieving end of camera. It always has loud feedback,but the camera and interactive laser play is a nice touch.
  • NC
    Nina Camacho

    January 06, 2017

    Best modern invention for pet lovers!

    The Petcube is so awesome! I recommend it to anyone who has a pet they love and miss when they are away from home. The audio is really clear and my two german shepherd dogs understand everything spoken to them. In fact, we caught one of them eating tissues out of a tissue box and I turned the audio on and told him to stop! He did and he was very puzzled as to how I could see him being mischievous. Its a great way to keep tabs on your pet! Well worth the expense, for sure.
  • N
    Naode

    January 05, 2017

    Wonderful!!

    My husband bough this for Christmas and it is a wonderful product! I love being able to check up on our pets while at work or out running errands. It's give me piece of mind and it's fun to play with. One of our dogs goes crazy for the lazer and enabling the auto play allows for her to be entertained even when we aren't home. I also love the Care feature- it captures significant movement so even when we aren't viewing we never miss a thing. Our other dog just had surgery so this is a great way for us to keep an eye on her to make sure she's happy and healthy! By far, the very best gift!-Only side note is we bought a signalBooster for our internet. This isn't a negative in the product. The stronger the internet signal the less lag and better the video!
  • AC
    Amazon Customer

    January 05, 2017

    I love my Petcube

    I love my Petcube! It is great being able to watch my puppy at home and know that she is content, comfortable and happy in her room. I love the laser feature and being able to say hello to her. She loves to chase the laser around the room and hear my voice. It breaks up the work day and her day!
  • C
    Christine

    January 03, 2017

    Happy!!!

    So my cube connected to my wifi but would stay online. I could access every other Device via wifi at home. After a weekend playing with it and contacting Petcube support having be remove and add back in, reset, and trouble shoot a million possible resolutions, I contacted Amazon support. I should have started there. I can send back mine and within 18 hrs after putting in the request they already shipped me a new one. Great support!! Cannot wait to get my new cube.