Laser is not precise or accurate

Since the initial position of the laser may be changed during transportation, this may affect the laser accuracy. We recommend using laser calibration in the Petcube app to get the best out of the laser game.

To calibrate the laser:

1. Open the Petcube app.
2. Go to the camera profile.
3. Tap the 'Settings' wheel in the upper right corner.
4. Look for 'Calibration' and then follow the steps on the screen.

Keep in mind that if you wish to place your Petcube in a different location after you calibrated the laser, you might need to follow the calibration process again.

If the laser still doesn't perform well, contact Petcube Customer Care Team at petcube.com/support/.