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      $39.99  $52.99

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      Petcube Fountain

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      $79.99  $99.00

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Petcube Bites 2 Support

All the topics and how-to videos you need for Petcube Bites 2

Support articles
How-to videos
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About Petcube
Getting started
Troubleshooting
Amazon Alexa
Download user guide
Sharing access to your Petcube camera

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family and friends. Family members will have almost...

Petcube Bites 2 factory reset instructions

If you have a problem with your Petcube and need to reset it, follow these easy steps: First, if you have previously set up your Petcube: Open the Petcube app....

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Petcube Bites Mounting Guide
What level of security does Petcube provide

At Petcube we deeply care about our customers' security. Our engineers continuously improve devices and services protecting your data and your peace of mind.The...

How to disable listening on Amazon Alexa

To turn the listening sound off, tap ‘Alexa Mic On’ below the Play icon in the center and move the slider to ‘Mic Off’ position (fig 5.3.2).

No sound comes out of my Petcube

For the two-way audio to work, Petcube requires access to the microphone on your mobile device. To grant access to it, open the 'Settings' menu on your phone, then...

I can't connect to my Petcube / Petcube is offline in the app

If you cannot connect to your Petcube from your mobile phone, make sure that the LED light on the front of your Petcube is steady white. If the LED light on the...

Using Night Vision

Petcube comes with the infrared sensor capable of streaming clear black and white video in pitch dark. When the sensor detects a low level of ambient light, your...

Can I save video from Petcube

Yes, Petcube application lets you save videos from your Petcube device to the Camera roll on iPhone or the Gallery on Android. You can also subscribe to the Petcube...

Using Zoom feature

Petcube app now comes with the 3x (Petcube Camera, Petcube Play and Petcube Bites) or 4x (Petcube Play 2 and Petcube Bites 2) digital zoom feature. Just connect...

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