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    • Petcube GPS Tracker

      $29.99   $52.99

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      Petcube Fountain

      $63.99   $79.99

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      $29.99   $34.99

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      $39.99   $52.99

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      $64.99   $99.00

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      $81.99   $149.99

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Petcube Play 2 Support

All the topics and how-to videos you need for Petcube Play 2

Popular questions
About Petcube
Getting started
Troubleshooting
Amazon Alexa
Download user guide
I can't connect to my Petcube / Petcube is offline in the app

If you cannot connect to your Petcube from your mobile phone, make sure that the LED light on the front of your Petcube is steady white. If the LED light on the...

Sharing access to your Petcube camera

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family and friends. Family members will have almost...

Petcube Play 2 Specs and System Requirements

Petcube Play 2 features: 160º wide angle view 1080p HD video 3R class laser built-in laser toy 2-way audio Alexa Built-in Night vision 4x digital zoom Petcube...

What level of security does Petcube provide

At Petcube we deeply care about our customers' security. Our engineers continuously improve devices and services protecting your data and your peace of mind.The...

LED light doesn't light up

If your Petcube is powered on but no LED light on your Petcube camera is showing, try unplugging it and plugging it back into the power source. Make sure that you...

Sound alert at the start of a call

To attract your pet's attention and be aware of when someone connects to your Petcube in accordance with your sharing settings, at the start of every call your Petcube...

How to setup Amazon Alexa skill

Sign into your Amazon Alexa account using Alexa app on your phone. Search for and download the Petcube Skill for Alexa. Link your Petcube account using your...

Petcube Play 2 & Bites 2 LED light notifications

The LED light on the front of your Petcube tells you about its status. Steady Green — If you just powered your Petcube up, it will show this color while...

How to setup Amazon Alexa

To install Alexa, press Amazon Alexa button below the Play icon in the center (fig 5.2.1) and tap ‘Get started’ below (fig 5.2.2). Log in with your Amazon account...

How to disable listening on Amazon Alexa

To turn the listening sound off, tap ‘Alexa Mic On’ below the Play icon in the center and move the slider to ‘Mic Off’ position (fig 5.3.2).

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Your Care Premium plan covers new cameras

We have noticed that your cart included Care plan for your newly ordered cameras. However, your account already has Care Premium plan which covers unlimited number of cameras. So we automatically removed Care and you were not charged for it. Thank you for your purchase, and let the new cameras serve you well!