Petcube Play 2 Support

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family and friends. Family members will have almost...

If you cannot connect to your Petcube from your mobile phone, make sure that the LED light on the front of your Petcube is steady white. If the LED light on the...

If your Petcube is powered on but no LED light on your Petcube camera is showing, try unplugging it and plugging it back into the power source. Make sure that you...

At the moment, Petcube application is available for Android and iOS devices only. We are always looking for ways to make our products easier to use. For now, mobile...

If you forgot your password: Open the Petcube app on your mobile device. Tap 'Log In' at the bottom of the screen (fig 4.21.1). Tap 'Forgot password' (fig 4.21.2). Enter...

To turn the listening sound off, tap ‘Alexa Mic On’ below the Play icon in the center and move the slider to ‘Mic Off’ position (fig 5.3.2).

Be aware that a Petcube can only be registered to one user. You cannot register it under multiple accounts, but you can share access to it with other users using...

The LED light on the front of your Petcube tells you about its status. Steady Green — If you just powered your Petcube up, it will show this color while...

At Petcube we deeply care about our customers' security. Our engineers continuously improve devices and services protecting your data and your peace of mind.The...

If you get this error message, firstly, make sure you have Internet access on your wi-fi by trying to open a few websites on a few devices. If you have Internet...