Petcube GPS Tracker Support

Would you like to be alerted when your pet either leaves or enters a certain area, such as your home or a local park? If so, you can set up a Virtual Fence, which...

We recommend to fully charge the Petcube Tracker device before its first use. Petcube Tracker comes with the USB magnetic charger. 5V adapters with an output...

We recommend to fully charge the Petcube Tracker device before its first use. Petcube Tracker comes with the USB magnetic charger. 5V adapters with an output...

Tracker is always ON by default, as long as battery life allows. Tracker always turns ON after you disconnect it from the charger. To turn Petcube Tracker OFF,...

After you are set with the subscription you are ready to start tracking! By clicking on the tracker icon on the home page you will see a map that shows the location...

With Petcube Tracker, not only will you be able to keep tabs on the location of your furry friend thanks to the core tracking features, but you can also monitor...

Your tracker should report positions that are accurate to around 10 meters when outside with a clear line of sight to the sky. We are committed to making sure all...

During tracker setup you are required to press tracker side button to confirm the tracker selection. Press the side button one time when you hear one short...

Petcube Tracker comes with the USB magnetic charger. 5V adapters with an output of up to 2A are safe for charging your Petcube GPS tracker. Any charger with a higher...

In case Petcube Tracker is ON, pressing the side button once will show you it’s status: Green light indicates that tracker is connected to a cellular network...