Petcube GPS Tracker Support

We recommend to fully charge the Petcube Tracker device before its first use. Petcube Tracker comes with the USB magnetic charger. 5V adapters with an output...

We recommend to fully charge the Petcube Tracker device before its first use. Petcube Tracker comes with the USB magnetic charger. 5V adapters with an output...

You can significantly boost the battery life of your tracker by providing the name of trusted WiFi network, such as your home or work WiFi. You can set up...

Your tracker should report positions that are accurate to around 10 meters when outside with a clear line of sight to the sky. We are committed to making sure all...

With Petcube Tracker, not only will you be able to keep tabs on the location of your furry friend thanks to the core tracking features, but you can also monitor...

To receive app commands and push location updates, Tracker visits Petcube servers every so often. This time varies depending on the frequency of the updates you...

Petcube Tracker requires an active paid subscription to operate. Device continuously sends and receives GPS position data via local cellular networks, allowing you...

During tracker setup you are required to press tracker side button to confirm the tracker selection. Press the side button one time when you hear one short...

Would you like to be alerted when your pet either leaves or enters a certain area, such as your home or a local park? If so, you can set up a Virtual Fence, which...

Tracker is always ON by default, as long as battery life allows. Tracker always turns ON after you disconnect it from the charger. To turn Petcube Tracker OFF,...