Petcube is stuck on ‘Obtaining Petcube data’
If you’re stuck on this screen, quit the registration process, go to ‘Settings’ on your phone and disable the cellular data (mobile data). Open Petcube application and start the registration process.
In case you are shown the ‘Obtaining Petcube data’ screen again for more than 2 minutes, do not close the Petcube app, but open the Wi-Fi settings on your phone, connect to ‘Petcube’ network manually, and come back to Petcube app.
This problem may occur when your mobile device doesn't allow you to connect to networks with limited Internet access. Please check your Wi-Fi settings and disable any features that might prevent you from connecting to networks with limited Internet access.