Petcube SupportPetcube Bites | Petcube Play | Petcube CameraPetcube is Disconnected in the app

Petcube is Disconnected in the app

If your Petcube camera status shows as 'Disconnected' in the Petcube app for longer than a few seconds, it could mean that your phone is not connected to the Internet at the moment or the network you are connected to has certain restrictions. Try to switch to any other wi-fi network or connect to your camera using cellular data (LTE, 3G). If it doesn't work, please contact our support team for further assistance at and we'll be happy to help!

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