Petcube is Disconnected in the app

If your Petcube camera status shows as 'Disconnected' in the Petcube app, it usually means that your phone is not connected to the Internet at the moment or the network you are connected to has certain restrictions. Try switching to any other Wi-Fi network or connect to your camera using cellular data (LTE, 3G).

Was this article helpful?

Help us improve our Support Center