Petcube Bites Support

This problem can occur if you are trying to connect your Petcube to either a 5GHz frequency range network or a hidden network. Unfortunately, Petcube Bites 2 Lite,...

If you cannot connect to your Petcube from your mobile phone, make sure that the LED light on the front of your Petcube is steady white. If the LED light on the...

Petcube comes with 2 ways of audio interaction: default simultaneous 2-way audio and optional ‘push-to-talk’ feature that works much like a walkie-talkie. To start...

When you plug in your Petcube before starting the registration process, it should glow solid yellow for a minute (although it may look light green). Wait up to...

For the two-way audio to work, Petcube requires access to the microphone on your mobile device. To grant access to it, open the 'Settings' menu on your phone, then...

Petcube Bites camera is compatible with a variety of dog and cat treats brands. We recommend crunchy treats with dimensions of 1 inch or less.

• Treats...

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family, friends and anyone who installs the Petcube...

In case your Petcube suddenly stopped working and the LED light on it is blinking green, it means your Petcube could have lost its setup information. We kindly ask...

At Petcube we are working hard to deliver the best experience to Petcube users and we are regularly releasing both software updates of the Petcube application and...

If you are not using Petcube Care cloud-based video storage service, the Petcube App can send push notifications to your smartphone whenever motion or sound is detected...