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    • Petcube Cam

      $34.99  $49.99

    • Petcube Bites 2 Lite

      $99.95  $149.00

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      Out of stock

    • Petcube Bites 2

      $249.00  

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Petcube Bites Support

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Setup guide for Android

I don't see my home Wi-Fi network

This problem can occur if you are trying to connect your Petcube to either a 5GHz frequency range network or a hidden network. Unfortunately, Petcube Bites 2 Lite,...

I can't connect to my Petcube / Petcube is offline in the app

If you cannot connect to your Petcube from your mobile phone, make sure that the LED light on the front of your Petcube is steady white. If the LED light on the...

Sharing access to your Petcube Play or Petcube Camera

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family and friends. Family members will have almost...

Treat recommendations

Petcube Bites camera is compatible with a variety of dog and cat treats brands. We recommend crunchy treats with dimensions of 1 inch or less.

  • Treats...

Sharing access to your Petcube Bites

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family, friends and anyone who installs the Petcube...

LED light doesn't turn pulsing green

When you plug in your Petcube before starting the registration process, it should glow solid yellow for a minute (although it may look light green). Wait up to...

Using motion and sound detection

If you are not using Petcube Care cloud-based video storage service, the Petcube App can send push notifications to your smartphone whenever motion or sound is detected...

How to acclimate your pet to Petcube Bites

Some pets may need an adjustment period to get used to Petcube Bites. Follow these simple steps to successfully introduce Bites to your pet:

  • Take time...

Petcube is Disconnected in the app

If your Petcube camera status shows as 'Disconnected' in the Petcube app, it usually means that your phone is not connected to the Internet at the moment or the...

LED light is stuck on solid yellow color and doesn't turn blinking green

When you plug in your Petcube before starting the registration process, it should glow solid yellow for a minute (although it may look light green) and should start...

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Your Care Premium plan covers new cameras

We have noticed that your cart included Care plan for your newly ordered cameras. However, your account already has Care Premium plan which covers unlimited number of cameras. So we automatically removed Care and you were not charged for it. Thank you for your purchase, and let the new cameras serve you well!