Petcube Bites Support

This problem can occur if you are trying to connect your Petcube to either a 5GHz frequency range network or a hidden network. Unfortunately, Petcube Bites 2 Lite,...

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family and friends. Family members will have almost...

If you cannot connect to your Petcube from your mobile phone, make sure that the LED light on the front of your Petcube is steady white. If the LED light on the...

To attract your pet's attention and be aware of when someone connects to your Petcube in accordance with your sharing settings, at the start of every call your Petcube...

When you plug in your Petcube before starting the registration process, it should glow solid yellow for a minute (although it may look light green). Wait up to...

If your Petcube is powered on but no LED light on your Petcube camera is showing, try unplugging it and plugging it back into the power source. Make sure that you...

In case your Petcube suddenly stopped working and the LED light on it is blinking green, it means your Petcube could have lost its setup information. We kindly ask...

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family, friends and anyone who installs the Petcube...

If you forgot your password: Open the Petcube app on your mobile device. Tap 'Log In' at the bottom of the screen (fig 4.21.1). Tap 'Forgot password' (fig 4.21.2). Enter...

To change the volume level on your Petcube: Open the Petcube app. Go to the camera profile (fig 4.12.1). Tap the 'Settings' wheel in the upper right corner...