Petcube Camera Support

This problem can occur if you are trying to connect your Petcube to either a 5GHz frequency range network or a hidden network. Unfortunately, Petcube Bites 2 Lite,...

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family and friends. Family members will have almost...

If you cannot connect to your Petcube from your mobile phone, make sure that the LED light on the front of your Petcube is steady white. If the LED light on the...

When you plug in your Petcube before starting the registration process, it should glow solid yellow for a minute (although it may look light green). Wait up to...

If you have a problem with your Petcube and need to reset it, follow these easy steps: First, if you have previously set up your Petcube, open the Petcube App,...

The LED light on the front of your Petcube Camera tells you about its status. Steady Yellow — If you just powered your Petcube up, it will show this color while...

To set up your Petcube Camera, please download the latest Petcube application to your iOS device. The Petcube app requires iOS 8.4 or greater and can be downloaded...

At the moment, Petcube application is available for Android and iOS devices only. We are always looking for ways to make our products easier to use. For now, mobile...

At Petcube we deeply care about our customers' security. Our engineers continuously improve devices and services protecting your data and your peace of mind.The...