Emergency Fund Support

AI Chat is an in-app assistant that can answer health, behavior, and general pet care questions.It uses information from your pet’s profile to help provide answers...

The Pet Health Check helps you better understand your pet’s overall well-being by answering a short survey about their condition and habits. Based on your answers,...

Many veterinary services and clinics request a deposit from pet owners at the time of admission. We understand that the deposit required and amount is determined...

You can store important veterinary information in the app by adding medical events. This allows you to keep your pet’s medical history organized in one place. Medical...

Our Emergency Fund provides up to $3,000 towards your vet bill in case of a life-threatening vet emergency requiring immediate care. Think of it as a pet insurance...

Please, find here the terms and conditions you should be aware of before using Emergency Fund. They are also available as part of Petcube’s Terms of Use (section...

After being referred by our veterinarians, your Emergency Fund is available at your preferred clinic for a maximum of 4 hours. The 4-hour limit is in place...

All pets are covered in the case of an emergency, even if the emergency is related to a pre-existing condition - this is one of the things that sets us apart from...

No, Emergency Fund by Petcube is not pet insurance; it's a membership that protects you from pet emergencies when you need it most. Emergency Fund by Petcube...

At Petcube, we understand that veterinary offices often have strict payment processes and protocols in place. Emergency Fund by Petcube isn't a traditional pet insurance...