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Emergency Fund Support

All the topics and how-to videos you need for Emergency Fund

Popular questions
What is Emergency Fund by Petcube?

Our Emergency Fund provides up to $3,000 towards your vet bill in case of a life-threatening vet emergency requiring immediate care. Think of it as a pet insurance...

How do I cover emergency payment from the funds?

After our vet has activated your Emergency Fund and your pet has received the care they need, it's time to pay the bill. To receive up to $3,000 towards your emergency...

Emergency Fund by Petcube: Rules and Regulations

Please, find here the terms and conditions you should be aware of before using Emergency Fund. They are also available as part of Petcube’s Terms of Use (section...

How will a vet clinic receive a payment covered by Emergency Fund?

Emergency Fund by Petcube isn't a typical pet insurance product, and we operate a little differently. $3,000 Emergency Fund is included in each monthly membership...

What does Emergency Fund cover?

The Emergency Fund by Petcube covers unexpected vet emergencies so you don't have to deal with financial stress in an already stressful situation. An emergency is...

How does Emergency Fund work?

If you need to access the Emergency Fund, please follow these instructions: Start a chat with a vet on the Emergency Fund tab. When the vet assistant asks how...

Is Emergency Fund by Petcube a pet insurance?

No, Emergency Fund by Petcube is not pet insurance; it's a membership that protects you from pet emergencies when you need it most. Emergency Fund by Petcube...

How long does a payment to a vet clinic take?

At Petcube, we understand that veterinary offices often have strict payment processes and protocols in place. Emergency Fund by Petcube isn't a traditional pet insurance...

Does my pet’s issue qualify for the funds coverage?

If you believe your pet is experiencing an emergency and need immediate medical attention, you must first contact with one of our veterinarians before using your...

Does Emergency Fund cover spaying and neutering?

Emergency Fund by Petcube protects you from financial burden in an already difficult circumstance by covering unexpected and life-threatening pet emergencies. Any...

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