Emergency Fund Support

No, Emergency Fund by Petcube is not pet insurance; it's a membership that protects you from pet emergencies when you need it most. Emergency Fund by Petcube...

If you need to access the Emergency Fund, please follow these instructions:

1. Start a chat with a vet on the Emergency Fund tab.
2. When the vet assistant...

Many veterinary services and clinics request a deposit from pet owners at the time of admission. We understand that the deposit required and amount is determined...

You can talk to one of our experienced veterinarians for any concerns you have with your pet. They're here for you 24 hours a day. To speak with a vet, sign in...

No, Emergency Fund by Petcube can only be used once per year per membership. The funds are limited to a one-time payout of up to $3,000 regardless of the amount....

Emergency Fund by Petcube can only be utilized to pay up to $3,000 in urgent medical expenses. The Emergency Fund is only available once a year and cannot be used...

Your Emergency Fund membership includes 24/7 access to our licensed vet team. Our veterinarians now provide teletriage services. Teletriage is intended to supplement,...

At Petcube, we understand that veterinary offices often have strict payment processes and protocols in place. Emergency Fund by Petcube isn't a traditional pet insurance...

Emergency Fund by Petcube isn't a typical pet insurance product, and we operate a little differently. $3,000 Emergency Fund is included in each monthly membership...

Please, find here the terms and conditions you should be aware of before using Emergency Fund. They are also available as part of Petcube’s Terms of Use (section...