Emergency Fund Support

Your Emergency Fund will cover up to $3,000 in vet expenses. This is only accessible to you once a year. If your vet cost is less than $3,000, you will not be reimbursed...

If you need to access the Emergency Fund, please follow these instructions:

1. Start a chat with a vet on the Emergency Fund tab.
2. When the vet assistant...

At Petcube, we understand that veterinary offices often have strict payment processes and protocols in place. Emergency Fund by Petcube isn't a traditional pet insurance...

Emergency Fund by Petcube isn't a typical pet insurance product, and we operate a little differently. $3,000 Emergency Fund is included in each monthly membership...

Many veterinary services and clinics request a deposit from pet owners at the time of admission. We understand that the deposit required and amount is determined...

You can talk to one of our experienced veterinarians for any concerns you have with your pet. They're here for you 24 hours a day. To speak with a vet, sign in...

Emergency Fund by Petcube isn't an ordinary pet insurance. Traditional pet insurance requires pet owners to pay out of pocket and then submit a claim for reimbursement....

If you believe you are experiencing an emergency, you must send a video clip of your pet in order for the issue to be considered for the Emergency Fund. This requirement...

Unfortunately, no. Your Emergency Fund will only be available if you make consistent monthly payments to your Emergency Fund membership. If you cancel your Emergency...

Please, find here the terms and conditions you should be aware of before using Emergency Fund. They are also available as part of Petcube’s Terms of Use (section...