Emergency Fund Support

You can talk to one of our experienced veterinarians for any concerns you have with your pet. They're here for you 24 hours a day. To speak with a vet, sign in...

No, Emergency Fund by Petcube is not pet insurance; it's a membership that protects you from pet emergencies when you need it most. Emergency Fund by Petcube...

If you need to access the Emergency Fund, please follow these instructions: Start a chat with a vet on the Emergency Fund tab. When the vet assistant asks how...

The Emergency Fund by Petcube covers unexpected vet emergencies so you don't have to deal with financial stress in an already stressful situation. An emergency is...

Many veterinary services and clinics request a deposit from pet owners at the time of admission. We understand that the deposit required and amount is determined...

Please, find here the terms and conditions you should be aware of before using Emergency Fund. They are also available as part of Petcube’s Terms of Use (section...

At Petcube, we understand that veterinary offices often have strict payment processes and protocols in place. Emergency Fund by Petcube isn't a traditional pet insurance...

If you believe your pet is experiencing an emergency and need immediate medical attention, you must first contact with one of our veterinarians before using your...

Emergency Fund by Petcube isn't an ordinary pet insurance. Traditional pet insurance requires pet owners to pay out of pocket and then submit a claim for reimbursement....

After being referred by our veterinarians, your Emergency Fund is available at your preferred clinic for a maximum of 4 hours. The 4-hour limit is in place...