Emergency Fund Support

At Petcube, we understand that veterinary offices often have strict payment processes and protocols in place. Emergency Fund by Petcube isn't a traditional pet insurance...

Emergency Fund by Petcube isn't a typical pet insurance product, and we operate a little differently. $3,000 Emergency Fund is included in each monthly membership...

If you need to access the Emergency Fund, please follow these instructions:

1. Start a chat with a vet on the Emergency Fund tab.
2. When the vet assistant...

You can talk to one of our experienced veterinarians for any concerns you have with your pet. They're here for you 24 hours a day. To speak with a vet, sign in...

No, Emergency Fund by Petcube can only be used once per year per membership. The funds are limited to a one-time payout of up to $3,000 regardless of the amount....

The Emergency Fund by Petcube covers unexpected vet emergencies so you don't have to deal with financial stress in an already stressful situation. An emergency is...

Please, find here the terms and conditions you should be aware of before using Emergency Fund. They are also available as part of Petcube’s Terms of Use (section...

If you believe your pet is experiencing an emergency and need immediate medical attention, you must first contact with one of our veterinarians before using your...

Emergency Fund by Petcube isn't an ordinary pet insurance. Traditional pet insurance requires pet owners to pay out of pocket and then submit a claim for reimbursement....

Hopefully, you do not have any emergencies! Emergency Fund by Petcube is restricted to a one-time pay-out regardless of the amount but up to $3,000. The fund is...