Emergency Fund Support

If you need to access the Emergency Fund, please follow these instructions:

1. Start a chat with a vet on the Emergency Fund tab.
2. When the vet assistant...

Our veterinarians are unable to prescribe Rx medicines for your pet due to the nature of online consultations and the regulatory constraints that come with them....

You can talk to one of our experienced veterinarians for any concerns you have with your pet. They're here for you 24 hours a day. To speak with a vet, sign in...

Emergency Fund by Petcube isn't an ordinary pet insurance. Traditional pet insurance requires pet owners to pay out of pocket and then submit a claim for reimbursement....

At Petcube, we understand that veterinary offices often have strict payment processes and protocols in place. Emergency Fund by Petcube isn't a traditional pet insurance...

No, to use your Emergency Fund, you must be referred to an emergency vet clinic or your main vet clinic through the Emergency Fund platform by one of our veterinarians....

The Emergency Fund by Petcube covers unexpected vet emergencies so you don't have to deal with financial stress in an already stressful situation. An emergency is...

No. Due to the massive increase in backyard breeding and puppy factories brought on by the COVID-19 epidemic, Emergency Fund by Petcube cannot be used for pregnancy...

Unfortunately, Emergency Fund by Petcube is only available for use within the United States. The Emergency Fund cannot be used at any clinic outside the United States. Note:...

After being referred by our veterinarians, your Emergency Fund is available at your preferred clinic for a maximum of 4 hours. The 4-hour limit is in place...