Petcube Bites 2 Lite Support

This problem can occur if you are trying to connect your Petcube to either a 5GHz frequency range network or a hidden network. Unfortunately, Petcube Bites 2 Lite,...

During the setup, Petcube app will auto generate the QR code with your network information that needs to be scanned by the Petcube's camera lens. Make sure the...

If during setup the LED light on the camera is blinking yellow and you hear the message saying “Cannot find the specified network name” or see the screen saying...

Start by downloading and installing the Petcube app to your phone either from the App Store or from the Google Play store. Petcube app requires iOS 11 or greater...

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family and friends. Family members will have almost...

The red LED light you see is an infrared light for night vision indicating that your night vision is currently ON. Petcube comes with an infrared sensor capable...

If you are not using Petcube Care cloud-based video storage service, the Petcube App can send push notifications to your smartphone whenever motion or sound is detected...

At the moment, Petcube application is available for Android and iOS devices only. We are always looking for ways to make our products easier to use. For now, mobile...

Please check if the upload speed of your internet is more than 2mbps. If it is less than 2 mbps the microphone feature can be affected. Also, Petcube requires...

Absolutely. As long as your mobile device and the Petcube camera are both connected to the Internet, you can play with your pet through Petcube from anywhere in...