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    • Petcube Cam

      $34.99  $49.99

    • Petcube Bites 2 Lite

      $109.95  $149.00

    • Petcube Play 2

      $199.00  $229.00

    • Petcube Bites 2

      $249.00  

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Petcube Bites 2 Lite Support

All the topics and how-to videos you need for Petcube Bites 2 Lite

Popular questions
Getting started
Troubleshooting
Download user guide
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Setup guide for iOS

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Setup guide for Android

I don't see my home Wi-Fi network

This problem can occur if you are trying to connect your Petcube to either a 5GHz frequency range network or a hidden network. Unfortunately, Petcube Bites 2 Lite,...

Connection Failed

If during setup the LED light on the camera is blinking yellow and you hear the message saying “Cannot find the specified network name” or see the screen saying...

Using QR code to setup your Petcube Bites 2 Lite

During the setup, Petcube app will auto generate the QR code with your network information that needs to be scanned by the Petcube's camera lens. Make sure the...

Sharing access to your Petcube Play or Petcube Camera

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family and friends. Family members will have almost...

Sound alert at the start of a call

To attract your pet's attention and be aware of when someone connects to your Petcube in accordance with your sharing settings, at the start of every call your Petcube...

Audio doesn’t work

Please check if the upload speed of your internet is more than 2mbps. If it is less than 2 mbps the microphone feature can be affected. Also, Petcube requires...

Is there a desktop or a web application

At the moment, Petcube application is available for Android and iOS devices only. We are always looking for ways to make our products easier to use. For now, mobile...

Switching Bites 2 Lite to Setup Mode

Start by downloading and installing the Petcube app to your phone either from the App Store or from the Google Play store. Petcube app requires iOS 11 or greater...

What level of security does Petcube provide

At Petcube we deeply care about our customers' security. Our engineers continuously improve devices and services protecting your data and your peace of mind.The...

LED light doesn't light up

If your Petcube is powered on but no LED light on your Petcube camera is showing, try unplugging it and plugging it back into the power source. Make sure that you...

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Your Care Premium plan covers new cameras

We have noticed that your cart included Care plan for your newly ordered cameras. However, your account already has Care Premium plan which covers unlimited number of cameras. So we automatically removed Care and you were not charged for it. Thank you for your purchase, and let the new cameras serve you well!