Petcube Bites 2 Lite Support

This problem can occur if you are trying to connect your Petcube to either a 5GHz frequency range network or a hidden network. Unfortunately, Petcube Bites 2 Lite,...

If during setup the LED light on the camera is blinking yellow and you hear the message saying “Cannot find the specified network name” or see the screen saying...

During the setup, Petcube app will auto generate the QR code with your network information that needs to be scanned by the Petcube's camera lens. Make sure the...

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family and friends. Family members will have almost...

To attract your pet's attention and be aware of when someone connects to your Petcube in accordance with your sharing settings, at the start of every call your Petcube...

Please check if the upload speed of your internet is more than 2mbps. If it is less than 2 mbps the microphone feature can be affected. Also, Petcube requires...

At the moment, Petcube application is available for Android and iOS devices only. We are always looking for ways to make our products easier to use. For now, mobile...

Start by downloading and installing the Petcube app to your phone either from the App Store or from the Google Play store. Petcube app requires iOS 11 or greater...

At Petcube we deeply care about our customers' security. Our engineers continuously improve devices and services protecting your data and your peace of mind.The...

If your Petcube is powered on but no LED light on your Petcube camera is showing, try unplugging it and plugging it back into the power source. Make sure that you...