Petcube Cam Support

If during setup the LED light on the camera is blinking yellow and you hear the message saying “Cannot find the specified network name” or see the screen saying...

During the setup, Petcube app will auto generate the QR code that needs to be scanned by the Petcube Cam’s lens. Make sure the protective film is removed and the...

This problem can occur if you are trying to connect your Petcube to either a 5GHz frequency range network or a hidden network. Unfortunately, Petcube Bites 2 Lite,...

Start by downloading and installing the Petcube app to your phone either from the App Store or from the Google Play store. Petcube app requires iOS 11 or greater...

In case your Cam is displayed as offline in the app, and you cannot access the live stream while Cam is blinking blue/yellow, when you know for a fact that internet...

If your Petcube is powered on but no LED light on your Petcube camera is showing, try unplugging it and plugging it back into the power source. Make sure that you...