Petcube Bites Support

At Petcube we deeply care about our customers' security. Our engineers continuously improve devices and services protecting your data and your peace of mind.The...

With time and use of your Petcube Bites device, treat crumbs will start to accumulate inside the container, and it is important to clean the container and hopper...

To avoid injuries or causing harm, read all safety information and operating instructions prior to using Petcube. Don’t drop, hit, shake, or tumble your Petcube...

To attract your pet's attention and be aware of when someone connects to your Petcube in accordance with your sharing settings, at the start of every call your Petcube...

To fling treats, use the bone icon in the bottom left corner of the app while in play mode (landscape orientation during live stream), then hold down the...

This problem can occur if you are trying to connect your Petcube to either a 5GHz frequency range network or a hidden network. Unfortunately, Petcube Bites 2 Lite,...

Some pets may need an adjustment period to get used to Petcube Bites. Follow these simple steps to successfully introduce Bites to your pet: Take time to positively...

If you get this error message, firstly, make sure you have Internet access on your wi-fi by trying to open a few websites on a few devices. If you have Internet...

Yes, Petcube application lets you save videos from your Petcube device to the Camera roll on iPhone or the Gallery on Android. You can also subscribe to the Petcube...

Petcube Bites camera is compatible with a variety of dog and cat treats brands. We recommend crunchy treats with dimensions of 1 inch or less. Treats should be...