Petcube Play Support

This problem can occur if you are trying to connect your Petcube to either a 5GHz frequency range network or a hidden network. Unfortunately, Petcube Bites 2 Lite,...

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family and friends. Family members will have almost...

If you cannot connect to your Petcube from your mobile phone, make sure that the LED light on the front of your Petcube is steady white. If the LED light on the...

At Petcube we deeply care about our customers' security. Our engineers continuously improve devices and services protecting your data and your peace of mind.The...

To attract your pet's attention and be aware of when someone connects to your Petcube in accordance with your sharing settings, at the start of every call your Petcube...

When you plug in your Petcube before starting the registration process, it should glow solid yellow for a minute (although it may look light green). Wait up to...

Like with most video streaming services and products, video quality is often affected by router performance and/or your Internet connection. This can be improved...

At Petcube we are working hard to deliver the best experience to Petcube users and we are regularly releasing both software updates of the Petcube application and...

Step 1. To setup your Petcube, download Petcube application to your iOS device. The Petcube app requires iOS 9.3 or greater and can be downloaded in the App Store...

Petcube comes with the infrared sensor capable of streaming clear black and white video in pitch dark. When the sensor detects a low level of ambient light, your...